Dews and Petals Limited Recruitment for Customer Service Representative Intern

Dews and Petals Limited is the biggest Pest Control Company in Nigeria. We are in the business of protecting food, health and property from the threat of pests. We also provide Cleaning and Moving/Logistics services. Established 2017, Dews and Petals serves 7000+ clients in Abuja, Lagos, Kano and Rivers. Businesses from several industries, public sector organizations and people at home rely on Dews and Petals to protect them against health risks, food contamination and structural damages in buildings caused by pests.

We are recruiting to fill the position below:

Job Position: Customer Service Representative Intern
Job Location: Gwarinpa, Abuja (FCT) 
Employment Type: Full-time

Responsibilities

• Maintaining a positive and professional attitude towards clients at all times.
• Handle complaints, and provide appropriate solutions and alternatives within the time limits.
• Responding promptly to queries.
• Communicating with clients through various channels.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support
• Resolving complaints.
• Process forms, orders, requests and applications.
• Providing feedback on the efficiency of the customer service process.

Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields with 1 year work experience.
• Minimum of 1 year of experience.
• Effective problem-solving skills.
• Ability to multitask
• Attention to detail
• Good communication and interpersonal skills.
• Must be organized and able to follow a schedule.
• Proactive approach to support
• Efficient with the use of CRM Software.

Method of Application
Interested and qualified candidates should send their CV to: recruitment.dnpgroup@gmail.com using the Job Position as the subject of the mail.