E-COMMERCE MANAGER

Job Title: E-commerce Manager

Location: Lagos

Job Description

• Own new item sell-in and throughout product life cycle (item setup, sell-through, forecasting, in-stock, pricing).
• Ensure operational excellence through close collaboration with the Supply Chain team to maintain in-stock status on-site, optimize new fulfilment opportunities, plan for peak periods, and improve/eliminate chargebacks.
• Develop and execute strategies to bring in prospect accounts and grow existing accounts to meet overall company plan and goals.
• Communicating product developments to prospective clients and old customers
• Overseeing the development of marketing literature and advertising
• Cultivate and maintain productive relationships with our customers to expand our reach with the account.
• Own brand integrity online, monitoring and enforcing policies across retailers
• Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
• Develop and implement an E-commerce strategy to improve website performance
• Work with developers to improve website speed
• Work with the marketing team or manage digital marketers to improve quality and traffic acquisition
• Maintain current knowledge of industry trends, opportunities, channels, products, and competitors to be a trusted business advisor to accounts
• Represent Boyd Sleep at networking events, conferences and in-person meetings with accounts
• Present the company and its products at an online and in-person meeting
• Managing account and vendor relationship on a day to day activity.
• Solve issues and conduct activities based on SOPs and escalate any urgent or repeating problems to help the team identify a solution.
• Build and analyze reports to help decision making.
• Liaising with various internal teams to drive process improvement and operational excellence.
• Ensure operational excellence through close collaboration with the
• Supply Chain team to maintain in-stock status on-site, optimize new fulfilment opportunities, plan for peak periods, and improve/eliminate chargebacks.
• Develop and execute strategies to bring in prospect accounts and grow existing accounts to meet overall company plan and goals.
• Communicating product developments to prospective clients and old customers
• Overseeing the development of marketing literature and advertising
• Cultivate and maintain productive relationships with our customers to expand our reach with the account.
• Own brand integrity online, monitoring and enforcing policies across retailers
• Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
• Develop and implement an E-commerce strategy to improve website performance
• Work with developers to improve website speed
• Work with the marketing team or manage digital marketers to improve quality and traffic acquisition
• Maintain current knowledge of industry trends, opportunities, channels, products, and competitors to be a trusted business advisor to accounts
• Represent Boyd Sleep at networking events, conferences and in-person meetings with accounts
• Present the company and its products at an online and in-person meeting
• Managing account and vendor relationship on a day to day activity.
• Solve issues and conduct activities based on SOPs and escalate any urgent or repeating problems to help the team identify a solution.
• Build and analyze reports to help decision making.
• Liaising with various internal teams to drive process improvement and operational excellence.