Etisalat Nigeria Latest Job Recruitment November 2016

Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Etisalat is recruiting to fill the job positions below:


Job Title: Specialist, Product Marketing
Location: Lagos               
Job Summary        

• Reporting to the Manager, Product Marketing, you will be measuring and optimizing customer acquisition costs, carrying out customer analytics by analysing large sets of acquisition, engagement, and monetization data, conducting experiments and building predictive models.
• You will be working closely with the Product Marketing, Brands & Experience, Business Intelligence and Customer Value Management teams, helping to drive data-driven decision making, connecting analytics insights to other parts of the Digital business.
• Ideally, you would be someone who is adept at both thinking strategically about difficult business problems and using cutting edge data analytics techniques.
• You should have a track record of translating complex quantitative data into actionable insights and have communication skills to engage and influence both technical and non-technical audience all while having a strong passion for Digital and VAS services.

Principal Functions

• Work with key stakeholders to evaluate ROI for marketing strategies, promotions and other initiatives
• Develop and analyze experiments to increase acquisition and engagement, through alternative marketing channels and programs
• Influence business decisions and marketing strategies through fact-based data-driven insights and analysis; be a key agent of change for the digital business strategy and marketing optimization
• Take the lead in finding new opportunities to explore data to improve the consumer experience, improve the acquisition strategy, drive incremental revenue and/or reduce costs
• Perform strategic analysis using all available sources of information (internal consumer data, consumer insights, research data, industry sources), to support the decision-making process and strategic direction
• Work closely with other Analytics teams (CVM, BI) to define segmentation groupings and life-time value metrics, and build propensity models that predict churn, engagement, and other user behaviours
• Act as go-to expert for quantitative analysis methodology and implementation and application
• Work with other members of the digital media team such as the product managers and content & partnership team to understand the product features and content and use this to shape the customer proposition
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Product Marketing.
• Perform any other duties as assigned by Manager, Product Marketing.

Educational Requirements

• MBA /MS/PhD in Mathematics, Statistics, Economics, Computer Science, and/or Engineering Sciences. BA/BS level considered for outstanding candidates

Experience, Skills & Competencies

• 3+ years of relevant hands on analytical experience, preferably in telecoms, gaming, technology or consulting
• Prior business application of quantitative methodologies such as regression modelling, decision trees, cluster analysis, factor analysis etc.
• Excellent knowledge of MS Excel including macros, pivot tables, lookups, solver etc.
• Proficiency with statistical software such as SAS, R, SPSS, E-Views, Oracle Data Miner, etc.
• Advanced SQL skills including extensive experience querying large, complex data sets
• Familiarity with a data visualization software package such as Tableau/OBIEE a plus

Job Title: Officer, Legal Services
Location: Lagos
Job Summary       

• Provide Legal Services support and advice to Etisalat's regions and ensure the protection of Etisalat's  s interests.

Principal Functions

• Assist in the resolution of regional legal matters and advise management on any legal peculiarities of the region.
• Assist in monitoring and studying the impact of new laws, regulations and legislation that may affect Etisalat's activities or employees and make recommendations to the Manager, Legal Services (Regional).
• Ensure that Etisalat's case and legal position in litigation is adequately represented and associated risks to the organisation are mitigated.
• Assist in resolution of any  dispute by and against Etisalat and manage Etisalat's legal exposure at the assigned region
• Assist in the preparation and review of regulatory dispute resolution submissions at the regions.
• Participate in the set up and maintenance of a database of all property documents and other related legal documentation in the regions.
• Ensure safe custody of all litigation/dispute resolution files and documents.
• Assist in implementing the unit's work programs and plans in line with agreed procedures and guidelines.
• Perform any other duties as assigned by the Manager, Legal Services (Regional).

Educational Requirements

• First Degree in Law.

Experience,Skills & Competencies

• One year post NYSC work experience.
• Telecoms Regulations
• Legislation and Compliance
• Legal Contract Drafting
• Conflict Management and Dispute Resolution
• Communication
• Decision Making
• Leadership and People Management
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus.

Job Title: Specialist, Technical Architecture
Location: Lagos
Job Summary

• Support the translation of business requirements into a set of technical specifications for the selection, design and implementation of fit-for-purpose IT Solutions.
• The Technical Architect would work with the project office, testing and other stakeholders to ensure the requirements are delivered according to best practice standards and in alignment with Etisalat architecture principles.

Principal Functions       
Strategic/Tactical:

• Support the translation of Business Strategy into IT Strategy
• Guide technology decisions, ensuring alignment with business objectives and established architecture principles & standards.
• Support the development and maintenance of the roadmap of IT initiatives to deliver the target architecture for the realization of business goals and strategies.

Operational:

• Produce technical specifications and systems integration requirements for IT solution.
• Analyse solution options and articulate justifications / business cases for assigned IT investments.
• Ensure timely, accurate and up to date documentation of the IT landscape.
• Support business process optimization and integration initiatives, covering enterprise application integration and enterprise data integration (EAI & EDI) within both internal and external contexts.
• Provide technical leadership for the implementation and integration of assigned IT projects.
• Ensure all technical documents related to a project are compiled in accordance with IT Architectural Policy and best practices.
• Assist in providing clarity into the definition of test cases for projects.
• Assist in the management of the architecture review board and other IT design groups.
• Support the technology planning team in the definition of processes and frameworks for managing capacity   infrastructure and application licenses.
• Analyse, review and recommend approval on proposed IT solution design as prerequisite for solution build and implementation.
• Ensure compliance to architecture principles at key development checkpoints for solutions in development on the one hand and changes to those in production on the other.
• Evaluate changes to production environment and advice on impact.
• Perform other duties as assigned by the Manager, Solution Architecture.

Educational Requirements

• First degree or equivalent in Computer Science/Engineering, Electrical/Electronic Engineering or other numerate science.

Experience, Skills & Competencies

• Three (3) to five (5) years relevant work experience out of which the candidate must have worked 2 years as a Solution  Architect or Solution Integrator. Experienced in at least any two of the following IT disciplines: technical infrastructure, application development, middleware, database management and operations.
• Good understanding of telecommunication business and technology model.
• Understanding of global acclaimed Architectural frameworks - TOGAF, ZACHMAN, etc.
• Good understanding of domain and relevant technology - telecommunication systems, database, SOA, networking, etc.
• Industry experience in telecommunication is desired.
• Excellent oral, presentation and communication skills.
• Ability to see from and sell to various viewpoints.
• Creative, innovative and pragmatic.

Job Title: Manager, Technical Architecture
Location: Lagos,NG
Job Summary

• Own and drive the process for the analysis and architecting of multivariate business requirements, translating it into IT solution requirements and determining how IT solutions' functional and non-functional components can harnessed/utilized to fulfil these requirements.
• The focus here should be delivering IT solutions that underpin internal and external stakeholder satisfaction.

Principal Functions
Strategic & Tactical:

• Ownership and execution of the business and technical requirement engineering process towards the selection and implementation of fit for purpose solutions.
• Driving the prioritization of interdependent deliverables related to technical architectures and solutions delivery to ensure optimal allocation of design/implementation resources to achieve efficient utilization IT resources.

Operations:

• Guide technology decisions, ensuring alignment with business objectives and established architecture principles & standards.
• Support the establishment and enforcement of architecture principles and standards through the platform of the Architecture Review Board and other architecture governance processes.   Coordinate the activities of the Architecture Review Board.
• Review and recommend approval for IT solution design proposals as prerequisite for solution build and implementation.  Validate compliance to architecture principles at key development checkpoints for solutions in development on the one hand and changes to those in production on the other.
• Responsible for business and technical processes optimization/integration, covering enterprise application integration and enterprise data integration (EAI & EDI) for both internal and external contexts
• Support the development and maintenance of IT initiatives roadmap to deliver the target architecture for the realization of extant business vision and related strategies.
• Ensure all technical documents related to projects are compiled in accordance with IT Architectural Policy and best practices.
• Support the technology planning team in the production of capacity plans to proactively meet the demand on the IT organization to ensure that the business is adequately positioned to respond to internal/external demand in a consistently efficient and effective manner.
• Provide technical leadership for the implementation and integration of assigned IT projects
• Responsible for the design of fit-for-purpose solutions to solve business problems by facilitating design workshops with key stakeholders with strong emphasis on business value, risk and on time to value
• Own assigned project technical deliverable and ensure delivery to acceptable quality standard
• Facilitate and oversee the definition and testing of interfaces for systems integration within assigned project

Educational Requirements

• First Degree or equivalent in Electrical/Electronic Engineering, Computer Science/Engineering or other numerate science.

Experience,Skills & Competencies

• Minimum 6 years post National Service work experience, with at least 4 years experience as a Solution Integrator or Architect.
• Postgraduate/professional qualifications in related fields will be an added advantage.
• Knowledge of Architecture methodologies, standards, frameworks and tools (TOGAF, ZACHMAN, UML,  etc)
• Experience in working with diverse teams of 3 or more people in dynamic and rapidly changing environments.
• Experience in multiple, diverse technology environments and domains including technical infrastructure, application development/management, middleware, database management, and operations.
• Understanding of telecommunication business and technology model/architecture.
• Understanding and experience across the solution delivery lifecycle.
• Experience in planning, building and running telecom BSS/OSS and related platforms are an added advantage.
• Very good problem solving and analytical thinking
• Excellent Verbal, Interpersonal, presentation and communication skills.

Job Title: Manager, Information Security Management
Location: Lagos
Job Summary       

• Manage the planning and delivery of the Information Security program for EMTS enterprise IT network environment covering compute, network and storage infrastructure, supported application services and databases and ensure adequate protection is achieved and maintained.
• Oversee end-to-end information security management for the IT network environment - risk assessments, planning and implementation of risk mitigation strategies and initiatives in line with best practices, continuous compliance monitoring and measurement, anchor security improvement and compliance projects, and interface with internal auditors, and enterprise risk management on all assurance matters

Principal Functions
Tactical:

• Develop, manage and implement a comprehensive information security program for Etisalat enterprise IT network environment.
• Support the development, enhancement and implementation of a comprehensive security architecture, policies, standards and processes and ensure compliance across the IT network environment

Operational:

• Develop and maintain an up-to-date security posture assessment for Etisalat enterprise IT network environment.  Ensure a satisfactory/acceptable risk rating from independent assessments is achieved and maintained
• Conduct periodic review of the Etisalat IT network environment security management framework and ensure it is refreshed and enhanced in line with industry trends and regulatory requirements.
• Work with business units and other risk management/assurance functions (Internal Audit & Revenue Assurance) to identify gaps and non-conformities using risk assessments, business impact analysis, system vulnerability assessments and penetration tests etc. Develop and implement recommendations, action plans and strategies to address identified risks and non-conformities
• Raise the security awareness and education level of Etisalat employees (through internal bulletins, regular training and on-boarding for new hires) and  IT vendor personnel
• Support security and forensic investigations and compliance reviews as requested by internal or external auditors
• Play an advisory role in application development, acquisition or delivery projects, to assess information security requirements and ensure that security controls are implemented as planned throughout the project life cycle to fulfill these requirements
• Prepare reports for management attention on residual risks, vulnerabilities and other security exposures, including misuse of information assets and noncompliance.
• Conduct research, assess new threats and security alerts and recommend and follow through on appropriate actions to mitigate them
• Support the evaluation, selection and delivery of information security solutions and projects.
• Interface with others teams within and outside the IT department in the process of delivering security solutions.
• Liaise with vendors, suppliers and partners to ensure effective optimization, adoption and delivery of solutions.
• Carry out other activities as instructed by the Head, Information Risk Management.

Educational Requirements

• First Degree or equivalent in Computer Science/Engineering, Electrical/Electronic Engineering or other numerate science.

Experience,Skills & Competencies

• Six (6) to Eight (8) years relevant work experience, with at least three (3) years in enterprise information security management or IP networking (planning, support) and three (3) years in a supervisory role.
• Possession of relevant IT and telecommunication certification including CISA, CISSP, CISM, CEH, ISO27001 etc.
• Broad experience across the IT/network architecture stack
• Good understanding of telecommunication business and technology model.
• Good understanding of business analysis and project management methods.
• Very good conceptual and analytical thinking skills.
• Good interpersonal and communication skills.