Female Customer Service Executive (Online Pharmacy) Job at Sylken Limited

Sylken Limited - The company delivers quality natural care through the use of natural products all manufactured in the United States of America under the brand name “NATURE’S FIELD”. Our primary commitments are quality, safety, and efficacy and we guarantee every step in the manufacture of our products in line with the strictest pharmaceutical Good Manufacturing Practice (GMP). Our manufacturers and packaging laboratories hold approved licenses and are regularly audited to ensure that the codes of practice are maintained in line with international best practice.

As part of our growth strategy, we urgently require the service of a qualified candidate to work at our office in the capacity below:

Job Position: Female Customer Service Executive (Online Pharmacy)

Job Location: Amuwo Odofin Lagos,
Employment Type: Full-time

Requirements

• The job description includes but not limited to responding large amounts of inbound and outbound calls in a timely manner.
• Responding to online queries and request from customers on the web and social media in a timely and professional manner
• Following the company's call center “scripts” when handling different health challenges from customers, Identifying customers’ needs, clarify information, research every issue with the department concern and providing solutions to customers.
• Building sustainable relationships and engage customers by taking the extra mile.
• Keeping records of all conversations and information of prospects in a comprehensible way and processing online orders.

Job Requirements

• Our ideal candidate must be a FEMALE and should possess a Degree or any of Biological Sciences course with relevant ICT / Social media skills and good phone etiquette.
• Must have 1-3 years work experience
• She must be a resident of Festac / Amuwo Odofin / Isolo areas of Lagos or their environs.

Salary & Condition of Work
Salary and terms of work are fair with Health Insurance.