Female Customer Service Officer

Tuteria is an online platform that connects learners with competent tutors nationwide. Hence, we are currently seeking applications from suitably qualified candidates to fill the vacant position below:

Job Title: Female Customer Service Officer

Location: Lagos

Job Descriptions

• We are looking for a fresh graduate or young, active person who is passionate about customer service and would like to join our team.
• This role primarily involves managing customer relationships geared towards better understanding our customers, making them happy, resolving disputes, getting them to use more of our services.

Requirements

• This representative will place a high priority on customer satisfaction and will handle Client's requests, Client-Tutor matching, ensure classes are done as planned, address inquiries via phone, email.
• The ideal candidate should be a female, not older than 27 years, very well spoken, have a functional laptop and have excellent customer service skills; and as much as possible, stay close to Yaba.

• Remuneration
  N35,000 per month (Personal development will be supported).