Female Front Desk Officer Job at Work Ready Nigeria

Work Ready Nigeria is an initiative borne out of the need to address the skill gaps and inadequacies of Graduates in Nigeria.

We are recruiting to fill the position below:

Job Position: Female Front Desk Officer

Job Location: Abuja (FCT)

Job Description

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Manage and retain relationships with existing clients.
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Greet and welcome guests, answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.
• Study the strength of competitors and give suggestion on how to triumph.
• Write and submit business proposals to prospective clients.
• Identify and map business strengths and customer needs.
• Keep updated records and files
• Gather feedback from customers or prospects and share with internal teams
• Submit weekly/monthly reports
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)
• Report on successes and areas needing improvements.

Qualifications

• Candidates should possess a BA in Administration courses
• Proven experience as front desk representative, agent or relevant position
• Thorough understanding of marketing and negotiating techniques.
• Familiarity with office machines (e.g. photocopier, printer etc.)
• Knowledge of office management and basic bookkeeping
• Fast learner and passion for sales.
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Proficient in English (oral and written)
• Must be FEMALE
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Must have marketing skills
• Self-motivated with a results-driven approach.
• Added advantage: experience in the role in a school environment

Method of Application
Interested and qualified candidates should send a CV and Application Letter to: hisawra23@gmail.com using the Job Position as the subject of the email.

Note: Availability to commence immediately.