Female HR & Customer Care Specialist Job at Darl Group

Darl Group is a conglomerate consisting of several subsidiaries. We are dedicated to fostering a collaborative and inclusive work environment that values creativity, innovation, and continuous learning.

We are recruiting to fill the position below:

Job Position:  Female HR & Customer Care Specialist
Job Location: Abuja (FCT)

Description 

• We seek a talented and results-oriented HR & Customer Care Specialist (Female) to join our exciting startup ventures. In this pivotal role, you'll play a dual role, fostering a positive and supportive work environment for our growing team while ensuring exceptional customer service.

Responsibilities

• HR Focus: Manage the HR lifecycle for startup teams, including recruitment, onboarding, performance management, and employee relations. Develop and implement HR policies and procedures aligned with best practices and legal compliance.
• Partner with leadership to cultivate an attractive employer brand and secure top talent.
• Customer Care Focus: Provide exceptional customer service through various channels (phone, email, etc.), addressing inquiries and resolving issues promptly and professionally. Champion a positive and inclusive company culture that extends to our valued customers.

Qualifications

• Minimum 2 years of experience in either HR or customer service, with a strong understanding of both areas preferred.
• Bachelor's Degree in Human Resources Management, Business Administration, or a related field (strongly preferred).
• Passion for employee and customer well-being, fostering a culture of growth and satisfaction.
• Proactive, adaptable, and thrives in a fast-paced, dynamic environment.
• Proven track record of success in building strong client and employee relationships.
• Excellent communication, interpersonal, and organizational skills.
• Strong attention to detail and exceptional time management proficiency.

Darl Group Advantage

• Be a key contributor in shaping the HR strategy and enhancing customer service for our innovative startups.
• Make a significant impact on our company culture and employee/customer experience.
• Enjoy a collaborative and supportive work environment, gaining exposure to diverse business functions within the Darl Group ecosystem.
• Competitive compensation and benefits package.

Method of Application
Interested and qualified candidates should send their Applications to: darlgroupcareer@gmail.com using the Job Position as the subject of the email.