Female Operations Officer (Eye Clinic) Job at Sigma Consulting Group

Sigma is a leading strategic talent and business advisory firm specialized in driving enterprise transformation outcomes across recruitment architecture, cultural integration, capability building, and operational enhancement. For over a decade, Sigma consultants have combined analytical prowess with transformational outcomes creating breakthrough growth for organizations globally. Our team leverages integrated technologies and proprietary HR datasets providing organizations access to the business intelligence foundations, operational bandwidth and specialized skills required activating resilient, sustained ascent.

It begins by intimately understanding unique imperatives and aspirations. Aligned capability enhancement, possibility revelation and executable planning follows. We embed until ambitions become reality through the tailored recruiting, change adoption, system optimization, and execution discipline the specific situation requires. Rather than reactive solutions, Sigma delivers proactive, preemptory elevation of client potential - building the organizational foundation onto which resilient workforces confidently innovate and expand regardless of complexity or uncertainty.

We are recruiting to fill the position below:

Job Position: Female Operations Officer (Eye Clinic)

Job Location: Chervon Drive - Lekki, Lagos
Employment Type: Full-time

Role Overview

• As an Operations Officer, you will be integral in ensuring the smooth and efficient functioning of our clinic operations.
• With 3 - 4 years of experience, you will contribute to the optimization of processes, collaboration with healthcare professionals, and the overall enhancement of patient care services.

Responsibilities

• Identify and implement operational improvements specific to eye care services.
• Streamline processes to enhance efficiency in patient care.
• Collaborate with eye care professionals, nurses, and administrative staff.
• Prepare reports on key performance indicators relevant to ophthalmic operations.
• Implement and monitor quality assurance processes in eye care.
• Ensure adherence to established ophthalmic standards and procedures
• Manage relationships with suppliers of ophthalmic equipment and supplies.
• Foster a culture of continuous improvement and teamwork within the clinic.
• Contribute to the improvement of patient experience and services.
• Communicate effectively with the eye care team and stakeholders.
• Provide regular updates on operational activities related to ophthalmic services.
• Identify potential operational risks in ophthalmology.
• Ensure a seamless journey for patients from appointment scheduling to post-consultation follow-ups.
• Analyze operational data specific to eye care services.
• Negotiate contracts and agreements to optimize costs for eye care services.
• Develop and implement mitigation strategies, ensuring compliance with eye care regulations.

Qualifications and Skills

• Bachelor's Degree in Business Administration, Healthcare Management, or related field.

Experience:

• 3 - 4 years of experience in operations management

Skills:

• Strong analytical and problem-solving skills specific to eye care operations.
• Excellent communication and interpersonal skills.
• Proficiency in project management tools and data analysis relevant to ophthalmic services.

Salary
N150,000 - N250,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV detailing their relevant experience to: hiring@mysigma.io using the Job Position as the subject of the email.