Front Desk and Customer Relationship Officer Recruitment at Young Readers Library

Young Readers Library is a book club that ignites the reader within your child, builds language, vocabulary, comprehension among other skills.

We are recruiting to fill the vacant position below:

Job Position: Front Desk and Customer Relationship Officer
Job Location:
 Abuja

Job Description


  • Manage incoming calls
  • Identify and assess customers needs to achieve satisfaction
  • Handle customer's complaints ,provide appropriate solutions,alternatives and follow up to ensure resolution
  • Keep records of customer's interaction,process,customer's accounts and file documents.
  • Take the extra mile to engage customers.
  • Give customers information about products and service
  • Find leads and follow up
  • Handle communication within and outside the office
  • Manage office database .
  • Handle basic financial responsibilities.

Skills/Attributes

  • Excellent communication skills.
  • Self motivated and ability to take initiative
  • A team player
  • Flexibility and Adaptability
  • Experience in hr or communication will be an asset.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: career.temp@youngreaderslibrary.org.ng using the Job Title as the subject of the mail.