Front Desk Executive
Axespire Consulting Limited – A world class accounting, tax planning and management services company, is recruiting to fill the position below:
Job Position: Front Desk Executive
Job Location: Abuja
Reports to: BDM
Job Purpose
- Must be able to undertake all receptionist and clerical duties at the desk of main entrance.
- Keeping the front desk tidy and presentable with all necessary materials in place.
- Ensure all inquires are handled with professionalism and sound customer service
- Answering questions and addressing compliant.
- Handle administrative and clerical assignments
Job Qualifications and Experience
Education:
- A minimum of a Degree is essential.
Professional Experience:
- A minimum of 1 year experience is required
Required Skills:
- Excellent customer service and sales support skills.
- Excellent written and spoken communication skills.
- Ability to work under pressure to meet deadlines.
- Excellent organizational, planning & time management skills.
- Able to work on own initiative and as part of a team.
- High level of IT proficiency with experience of Microsoft Office.
Duties and Responsibilities
- Welcoming prospective clients and attend to their needs
- Have in depth and accurate information on …………. products and services so as to be able to answer all questions and address compliant.
- Receive letters, packages, answer all incoming calls, redirect them or keep messages.
- Maintain a high degree of accurate and current product knowledge
- To provide the Business Development manager and Accountant with a monthly report on all activities as required.
- Prepares all outgoing mails for pick up by postal or courier service.
- Order office supplies, file documents, make photocopies, etc and may also perform light book keeping tasks.
- Ensure all attendance booklets are signed
- To attend to walk-in and telephone enquirers on a daily basis
- Handling branch inventory, also handling of petty cash and recording expenses on the spreadsheet.
- Sorting out mails or parcels received
- To monitor the office assistants to ensure that the toilets and office environment are clean.
- Any other related task that may be assigned
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