Front Desk Executive Job at HRbreakoutRoom

HRbreakoutRoom is a platform for all HR conversations with Industry Leaders around the globe. Relevant impact on Career Mentoring, Resourcing, Learning and Advisory.We help our clients win in the marketplace by providing state-of-the-art HR services.

We are recruiting to fill the position below:

Job Position: Front Desk Executive
Job Location: Lagos
Employment Type: Full-time

Job Summary

• Our company is looking for a professional Front Desk Executive to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls.
• Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.

Principal Duties and Responsibilities

• Engages customers by greeting them and offering assistance with products and services
• Resolves customer issues and answer questions to ensure a positive customer experience
• Engages customer to identify their needs and making them aware of our products and services
• Redirect phone calls to the appropriate department and take down messages.
• Prepare daily, weekly and monthly reports/requests
• Monitor, organize and forward emails.
• Maintain records and files.
• Handle payment transactions with customers and ensure that all customers pay for products and services rendered before leaving the premises.
• Assist with administrative tasks

Minimum Qualifications

• Interested candidates should possess an HND qualification.
• A minimum of 2 years proven experience in a similar role.
• Strong knowledge of MS Office programs.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Ability to accomplish goals with little or no supervision.
• Excellent verbal and written communication skills.
• Excellent time management ability.

Method of Application
Interested and qualified candidates should send their CV to: info@hrbreakoutroom.com using the Job position as the subject of the email.