Front Desk Officer at Paradigm Initiative Nigeria


Paradigm Initiative Nigeria (PIN) is a social enterprise that connects Nigerian youth with ICT-enabled opportunities. Having worked with government, civil society, private institutions and international organizations, PIN’s projects build on years of combined experience and focus on socio-economic development. Our projects include Capacity Building programs such as L.I.F.E. and TENT; ICT Policy intervention programs and the #DigitalJobs campaign. Through these projects and our allied services, PIN connects individuals, people-groups, institutions and communities with the socio-economic opportunities that ICTs provide. PIN maintains five offices: Ajegunle Innovation Centre (AJIC), Aba Innovation Centre (ABIC), PIN HQ in Yaba,  Dakata Innovation Centre, Kano (DAIC) and the Abuja ICT Policy Office.


 Job Title:  Front Desk Officer
 Job Location: PIN HQ (Yaba, Lagos)
 Job Summary:

  1. Administration and Financial Control
  • Receiving and sending mails and messages when necessary
  • Managing calls and contacts as well as scheduling appointments when directed
  • Filing documents and other necessary reports
  1. Client Retention
  • Acts as a correspondent in accordance with the organization’s policies and procedures
  • Providing clients with information pertinent to the organization’s programs and services
  • Attending to visitors in a hospitable and friendly manner, answering questions and keeping them updated of current trends and projects
  • Screen calls and messages
  1. Assets and Inventory management
  • Manage mails and keep proper records of files and documents
  • Takes proper records of incoming and outgoing packages

Qualifications, Knowledge, Skills, and Abilities:

  • Degree in any field of social sciences from a tertiary institution
  • Excellent organisational skills and ability to multitask
  • Good use of Microsoft office tools 
  • Good understanding of customer relations and office administration, should be detail oriented
  • Excellent oral and verbal communication skills

Key Results Areas:

  • Keeping records in an organised and efficient manner
  • Attend to other directives in compliance with the organization’s objectives
  • Attending to clients ethically, professionally, and


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