Front Desk Officer Job at ICL Support Services Limited

ICL Support Services Limited (Rc:679920) is an organization established with the primary objective of providing fast, efficient, reliable and cost-effective corporate support service solutions to a wide range of clients. Primary amongst these classes of services is Recruitment, Outsourcing and Personnel Support Services to our corporate clients. The company also provides telecommunications support services.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Anthony, Lagos
Employment Type: Full-time

Job Summary

• We're seeking a friendly and professional Front Desk Officer to join our team. As a Front Desk Officer, you'll be the first point of contact for visitors and clients, providing excellent customer service and ensuring a positive experience.

Key Responsibilities

• Reception Duties: Manage the front desk, answer phone calls, and respond to emails.
• Customer Service: Provide excellent customer service, greeting visitors, and responding to inquiries.
• Data Entry: Accurately enter data into our system, maintaining up-to-date records.
• Administrative Support: Provide administrative support to other departments as needed.
• Security and Protocol: Follow security protocols and maintain a safe and welcoming environment.

Requirements

• Education: High School Diploma or equivalent; degree in hospitality or customer service preferred.
• Experience: Previous experience in customer service or front desk role.

Skills:

• Excellent communication and interpersonal skills.
• Friendly and professional demeanor.
• Ability to multitask and work under pressure.
• Basic knowledge of office software and equipment.

What We Offer

• Competitive Salary: A competitive salary package.
• Opportunities for Growth: Opportunities for career development and professional growth.
• Supportive Team: A supportive and dynamic team environment.

Method of Application
Interested and qualified candidates should submit their Resume and Cover Letter to: recruitments@iclgroupng.com using the Job Position as the subject of the email.