Front Desk Officer Job at Learners Crib Consult

Learners Crib Consult provides quality and personalized educational services.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Wuye, Abuja (FCT)
Employment Type: Full-time

Job Description

• We are seeking a dedicated and friendly Female Front Desk Officer to join our team. As the first point of contact for our organization, you will be responsible for providing exceptional (prompt and courteous) customer service to all guests and visitors including the club members which includes, greeting and assisting visitors, answering phone calls and managing enquiries.
• Additionally, you must possess excellent communication and interpersonal skills along with a professional appearance and conduct.

Key Responsibilities

• Greeting and assisting visitors, clients and guests in a courteous and professional manner.
• Managing incoming calls, messages and emails and routing them to the appropriate individuals.
• Scheduling and managing appointments
• Providing information to visitors regarding school policies, and services.
• Maintaining confidentiality of sensitive information and visitor's privacy.
• Assisting with guests/visitors feedbcak collection and addressing complaintsor concerns professionally

Job Qualifications and Skills

• Minimum of Bachelor's Degree in Business Administration or related field.
• Minimum of three years of experience as a Front Desk Officer in an educational institution.
• Possess in-depth knowledge of various I.T tools and computer programs.
• Punctual, reliable, and ability to work with limited supervision.
• Excellent communication skills; speaking, writing, listening and reading with fluency in English language.
• Possess strong interpersonal skills; friendly, approachable, and empathetic, and the ability to handle various situations with professionalism and courtesy.
• Ability to multitask in a fast-paced environment while ensuring accurate and quality tasks delivery.
• Ability to adapt to changing schedules and impromptu tasks and responsibilities.

Salary
N70,000 - N100,000 / month.