Front Desk Officer Job at NEC West Africa

NEC West Africa delivers advanced solutions to government, telecommunications providers, mobile network operators, network service providers and enterprise. We offer comprehensive and tightly integrated solutions across infrastructure, safety, communications and digital provides carrier-grade solutions with enterprise-class services, maintenance and support.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Lagos
Employment Type: Full-time

Key Responsibilities

• Greet and welcome visitors and guests in a courteous and professional manner.
• Keeping record/log of visitors & staff
• Answer and direct phone calls to the appropriate department or individual.
• Provide accurate information about the company, its products, and services to visitors and callers.
• Maintain a neat and organized front desk area, ensuring it is clean and presentable at all times.
• Handle and resolve customer / vendors inquiries and complaints, escalating issues to the appropriate department if needed.
• Maintain office supplies and inventory, placing orders as necessary.
• Perform general administrative tasks, such as photocopying, filing, and data entry.
• Collaborate with other administrative staff to ensure smooth office operations.
• Maintain consistent punctuality and smart professional appearance.
• Manage and distribute incoming and outgoing mail, packages, and deliveries.
• Schedule appointments and maintain appointment calendars for executives and staff.
• Assist in organizing and coordinating meetings, conferences, and other company events.
• Follow security procedures and protocols to maintain a safe and secure office environment.
• Maintain confidentiality of sensitive information and handle it with utmost discretion.
• Stay updated on company policies, procedures, and regulations to provide accurate information to visitors and callers.
• General administrative duties.
• Assist with other tasks as needed.

Experience & Qualifications

• Candidates should possess an OND or equivalent qualifications.
• 1 - 2 years of experience in similar role

Competencies:

• Have relevant IT skills in MS Office applications
• Strong organizational and problem-solving skills.
• Ability to maintain a positive and professional demeanour.
• Ability to multitask and work in a fast-paced environment.

Salary
N70,000 / month.

Method of Application
Interested and qualified candidates should send their CV and a Covering Letter (applying for the role) to: necwestafricacareers@nec.xon.co.za using the Job Position as the subject of the mail.