Front Desk Officer Job at Starnet Innovations Limited

Starnet Innovations Limited is a leading technology company dedicated to delivering innovative solutions that drive digital transformation. With a team of highly skilled experts and a passion for technology, we are committed to providing cutting-edge solutions that help our clients stay ahead of the competition. Founded on the principles of excellence, innovation, and customer satisfaction, we have established a reputation for delivering high-quality products and services that meet the ever-evolving needs of our clients. Our deep industry knowledge and technical expertise enable us to provide customized solutions that address the unique challenges of each business we serve.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Enugu
Employment Type: Full-time

Job Summary

• As a Front Desk Officer at StarNet Innovations Limited, you will be the face and voice of the company, responsible for providing exceptional customer service and administrative support.
• You will play a crucial role in ensuring that visitors and clients have a positive experience while maintaining an organized and efficient office environment.
• The ideal candidate should possess excellent communication skills, a friendly demeanor, and a proactive approach to handling various tasks.

Responsibilities

• Welcoming Visitors and Clients: Greet all visitors and clients warmly and professionally, ensuring they feel welcome and valued.
• Answering Inquiries: Handle incoming calls and direct them to the appropriate personnel. Address inquiries and provide accurate information about the company and its services.
• Administrative Support: Assist various departments with administrative tasks, including data entry, filing, and document preparation.
• Office Supplies Management: Monitor and maintain office supplies, ensuring availability for all departments.
• Visitor Log Maintenance: Keep an accurate record of visitors, ensuring their details are properly logged for security and reference purposes.
• Assisting in Event Coordination: Support the organization and coordination of company events and meetings.
• Managing Reception Area: Keep the reception area tidy and presentable, making sure it reflects a professional image at all times.
• Scheduling Appointments: Coordinate and manage appointment schedules for meetings with clients, staff, and management.
• Mail and Email Handling: Receive, sort, and distribute incoming mail and emails promptly to the respective recipients.
• Handling Security Procedures: Implement security procedures by issuing visitor badges, verifying identification, and ensuring the safety of employees and visitors.

Requirements

• Education: A minimum of First Degree or equivalent is required. Additional education or certifications in customer service or related fields is a plus.
• Professionalism: A professional appearance, demeanor, and the ability to maintain confidentiality are critical.
• Customer Service Orientation: A strong commitment to delivering outstanding customer service and ensuring customer satisfaction.
• Organizational Skills: The ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Experience: Previous experience as a front desk officer or in customer service roles is preferred but not mandatory. Fresh graduates with relevant skills and a passion for providing exceptional service will also be considered.
• Communication Skills: Excellent verbal and written communication skills in English are essential.
• Computer Proficiency: Familiarity with basic computer applications and office software.

Salary
N40,000 Monthly.

Method of Application
Interested and qualified candidates should send their up-to-date Resume and a compelling Cover Letter (highlight their relevant skills, experiences, and their motivation to be part of our team) to: cv@starnetweb.com using the Job Position as the subject of the email.

Note

• Applications received after the Applications closing date may not be considered.
• We thank all applicants for their interest, but only those selected for an interview will be contacted.