Front Desk Officer Job at Willers Solutions Limited
Willers Solutions Limited - Our client, a reputable firm in the Facility Management sector, is recruiting suitably qualified candidates to fill the position below:
Job Position: Front Desk Officer
Job Location: Lagos
Employment Type: Full-time
Responsibilities
- Greeting and thanking guests in a sincere, friendly manner.
- Anticipating and addressing guests' needs, and resolving their problems and complaints.
- Operating switchboard and assisting with inquiries.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
Requirements
- Minimum of a Bachelor's Degree / HND in related field.
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Proven experience as a front desk agent, receptionist, or similar role is preferred.
- Outstanding written and verbal communication skills.
- Good organizational and multi-tasking abilities.
Method of Application
Interested and qualified candidates should send their CV to: jobs@willerssolutions.com using the Job Position as the subject of the mail.
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