Front Desk Officer Job at Winock Limited

Winock is a holdings company incorporated in Nigeria to provide an ecosystem of sustainable services to micro businesses through duly registered and licensed subsidiary companies. We are inspired to provide services to micro businesses because they contribute significantly to economic sustainability and social wealth creation.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

Your Role

• Handle the front desk and maintain visitor records.
• Manage administrative chores and organisational tasks.
• Create a welcoming, professional environment for vistors and customers.

Your Tasks

• Managing the reception area and ensuring the office is neat and tidy.
• Greeting and welcoming clients, customers and visitors courteously and professionally.
• Answering phone calls and directing them to the appropriate staff member/department.
• Handling incoming and outgoing mail and packages.

Required Skills and Qualifications

• Bachelor’s Degree in any field.
• Excellent communication and interpersonal skills.
• Ability to prioritise tasks and great organisational capabilities.
• Competency in managing time and solving everyday problems.
• Customer-oriented mindset with a passion for providing exceptional service.
• Fluency in English.

Preferred Skills and Qualifications:

• 1 - 2 years of experience in a similar job or other customer-facing roles.
• Proficiency in using computers and other office equipment.
• Willingness to work in a fast-paced environment with multitasking ability.
• Basic knowledge of Microsoft Office (MS Word and MS Excel).

Method of Application
Interested and qualified candidates should send their CV to: careers@winock.com using the Job Position as the subject of the email.