Front Desk Receptionist Job at the AHI Residence

The AHI Residence is for professionals who require serene and comfortable accommodation for strategic retreats, seminars, workshops, business meetings, academic or intellectual reflection and output.

We are recruiting to fill the position below:

Job Position: Front Desk Receptionist
Job Location: Yaba, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a proactive, well-organized, and friendly front desk receptionist with a talent for social media and communication.
• The ideal applicant will serve as our guests' initial point of contact, guaranteeing a cordial greeting and prompt service.
• They will also assist our marketing and promotional endeavors by upselling to visitors.

Key Responsibilities

• Warmly greet guests and efficiently manage check-in and check-out procedures.
• Handle phone calls, reservations, and guest inquiries with a positive attitude.
• Provide information on hotel amenities, local attractions, and hotel services to guests.
• Coordinate with other departments (housekeeping, concierge, etc.) to ensure a seamless guest experience.
• Perform basic administrative tasks such as record-keeping and handling guest feedbacks.

Required Qualifications & Skills

• A minimum qualification of OND
• Excellent verbal and written communication skills.
• Great in using Microsoft Office (Excel and Word).
• Strong organizational and multitasking abilities.
• A proactive and friendly personality with a knack for problem-solving.
• Experience in marketing or content creation is a plus.

Benefits

• HMO and contributory pension.

Method of Application
Interested and qualified candidates should send their updated resume, a cover letter, and any relevant document to: marketing@ahiresidemce.com using the Job Position as the subject of the mail.