Front Desk Representative

Doluchie Concept – Building the bridge between career seekers and the industries. Advancement of career, skills, and employee portfolio development. Recruitment by head hunt for specific core competence need of corporate organization.

We are recruiting to fill the position below:

Job position: Front Desk Representative
Job Location: Lagos
Job Description

• You should be able to deal with complaints and give accurate information.
• A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.
• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.

Job Responsibilities

• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Keep updated records and files.
• Monitor office expenses and costs.
• Take up other duties as assigned (travel arrangements, schedules etc.)
• Check, sort and forward emails.
• Monitor office supplies and place orders when necessary.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.

Job Requirements

• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Strong communication and people skills
• OND/HND/ additional qualifications will be a plus.
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)

Application Closes on  30th March, 2018.