Front Desk Representative Job at PHR Solutions Limited

PHR Solutions Limited consist of a team of energetic, seasoned, young, smart and innovative professionals with combined decades of experience in providing Human Resources Services to clients across several sectors of the global economy such as Oil and Gas, Telecommunication, Banking and Insurance, Manufacturing, Real Estate, Information technology, Fintech, Education, FMCG, etc.

We are recruiting to fill the position below:

Job Position: Front Desk Representative

Job Location: Igbo-efon, Lagos
Employment Type: Full-time

Job Responsibilities


  • Greet and welcome guests.
  • Keep the front desk tidy.
  • Answer questions and address complaints.
  • Monitor office supplies and place orders when necessary.
  • Keep updated records and files.
  • Monitor office expenses and costs.
  • Answer all incoming calls, redirect them, or keep messages.
  • Receive letters, packages, etc., and distribute them.
  • Prepare outgoing mail by drafting correspondence, securing parcels, etc.
  • Take up other duties as assigned (travel arrangements, schedules, etc.).

Job Requirements

  • High School Diploma; additional qualifications will be a plus.
  • Proven experience as a front desk representative, agent, or relevant position
  • Familiarity with office machines (e.g., fax, printer, etc.)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Customer service orientation.