Front Desk Representative Job at Urban Hive Nigeria

Urban Hive Nigeria, an IT Hub is currently recruiting suitably qualified candidates to fill the position below:

Job Position: Front Desk Representative
Job Location: Lagos

Job Summary

• We are looking for a Front Desk Representative to undertake all front desk and clerical duties. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy-going personality while also being very perceptive.
• You should be able to deal with complaints and give accurate information.
• A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Keep working areas presentable with all necessary material
• Greet and welcome guests
• Answer questions and address complaints
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Prepare outgoing mail by drafting correspondence, securing parcels etc.

Requirements

• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)

Compensation
N40,000 - N50,000 monthly depending on experience

Method of Application
Interested and qualified candidates should send their CV to: career@urbanhiveng.com using "Front Desk Representative" as the subject of the email