Front Desk/Operations Executive Job at FleetPartners Leasing Limited

FleetPartners Leasing Limited is Nigeria’s Best Leasing Company as recorded by the Global Banking and Finance Review Awards, 2015. With a main focus on asset leasing, management and fleet technology, FleetPartners is established to provide unequaled professional services to all fleet operating industries across Africa.

We are recruiting to fill the position below:

Job Position: Front Desk/Operations Executive
Job Location: Lagos

Job Description

• Greet persons entering the company, determine nature and purpose of visit, and direct or them to specific destinations.
• Answer questions about the company and provide customers with relevant information about the company.
• Answer all incoming calls, redirect them when needed
• Receive letters, packages, couriers, etc. and send them to appropriate persons.
• Maintain safe and clean reception area by complying with procedures, rules and regulations.
• Receive and relay incoming calls to appropriate quota.
• Ensure timely and accurate maintenance of customer database, production and delivery of enrolled members ID cards and reconciliation of customers data with Provider records.
• Process complaints, following established guidelines.
• Enroll customers, gather and verify customers information, data entry, assist customers to resolve issues such as billing inquiries, processing of payments and explaining new products and services offered.
• Any other duties as may assigned.

Requirements

• Preferred candidates must be smart,articulate and empathic
• Qualification: B.Sc/HND
• Preferred Years of Experience: 0-2 years.

Method of Application
Interested and qualified candidates should forward their CV to: kunbi.adekunle@fleetpartners.ng using the Job Title as the subject of the mail.