Front Office Assistant Job at Alvindein Express Global Limited
Alvindein Express Global Limited is fully equipped with an advanced technology in our front and back office system, our experienced and highly trained travel consultants provides professional business travel advice and itinerary planning for an awesome business travel experience. We are committed to customers overall satisfaction, the reason we work out our customer vacation package according to their estimated budget in order to get maximum customer satisfaction, excellent result and feedback.
We are recruiting to fill the position below:
Job Position: Front Office Assistant
Job Location: Satellite Town, Lagos
Employment Type: Full-time
Role Description
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Have knowledge of travel products
- Keep track of customers travel dates and follow up.
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Ensure clients review for every services provided
- Perform general office duties
Personal skills required
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Computer and technology knowledge:IOS, Internet, MS Word, MS Office etc
Salary
N15,000 - N50,000 per month.
Method of Application
Interested and qualified candidates should submit their CV and Cover Letter to: atdocs@alvindein.com using Job Position as the subject of the email.
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