General Manager Job at SRS Collection

The SRS Collection stands as a beacon of premier luxury, health, and wellness hospitality, celebrated for crafting bespoke wellness and lifestyle retreats tailored to discerning business and leisure travelers alike. With three illustrious properties nestled in central Lagos.

Envision a home away from home that not only exudes refined style and opulent finishes but also delivers bespoke services and experiences that linger in memory. Our spaces seamlessly blend contemporary aesthetics with minimalist design, making SRS Collection the quintessential lifestyle sanctuary.

We are recruiting to fill the position below:

Job Position: General Manager

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Position Summary

• The General Manager oversees all hotel operations, ensuring a high standard of service delivery, profitability, employee engagement, and guest satisfaction.
• The role provides strategic leadership, operational direction, and ensures compliance with company standards and regulations.

Key Duties & Responsibilities

• Provide strategic leadership and overall direction to all departments.
• Drive operational excellence and financial performance across all units.
• Lead and develop department heads to ensure seamless guest experience and operational efficiency.
• Oversee budgeting, financial reporting, and cost control.
• Ensure compliance with health, safety, and legal requirements.
• Represent the property in high-level meetings, partnerships, and community engagements.
• Monitor guest satisfaction and resolve escalated complaints.
• Foster a positive and performance-driven workplace culture.

Requirements

• Bachelor's or Master’s Degree in Hospitality Management, Business Administration, or related field.
• 10+ years in progressive hotel management roles, with at least 5 years as GM or Assistant GM.
• Proven record of improving profitability, service excellence, and team performance.
• Strong leadership, financial acumen, and interpersonal skills.
• Understanding of luxury/lifestyle brand standards and guest expectations.

Method of Application
Interested and qualified candidates should send their CV/Resume to: srsrecruitment2025@gmail.com using the Job Position as subject of the email.