Head, Banking Operations Job at Lovonus Microfinance Bank

Lovonus Microfinance Bank is licensed by the Central Bank of Nigeria under the Bank & Other Financial Institution Act (BOFIA) of 1991 (as amended) and the National Microfinance Regulatory and Supervisory Framework of December 2009.

We are recruiting to fill the position below:

Job Position: Head, Banking Operations

Job Location: Lagos Mainland, Lagos
Employment Type: Full-time


Job Purpose

  • To direct and oversee the companies banking operations function relating to central operations, branch operations, treasury operations and cards/ electronic banking operations.

Key Job Responsibilities / Duties

  • Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.
  • Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
  • Manage the Banking Operations Department (staff and budget).
  • Central Operations - Account Services, Clearings, Payments, Cash Management and Reconciliation
  • Card Operations - Account Services, Chargeback & Fraud & Reconciliation of the Bank’s debit card activities
  • Treasury Operations – Money Market and Derivative Products, FI Transaction activity and 3rd Party Funds / Investment processing
  • Credit Operations - Loan sanction fulfillment, & administration distribution (Retail, Business, Commercial and Corporate and Institutional segments) whilst ensuring the identification and management of underlying operational risks.
  • Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
  • Responsible for re-engineering business processes to improve customer service, cost effectiveness and controls.
  • Ensure compliance with Regulatory requirements relating to Banking Operations.
  • Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls to improve service quality and customer service.
  • Special Product management. All specially designed product to address transfers of fund, Deposit and risk asset.
  • Any other activity as may be assigned by the MD/CEO.

Qualifications

  • Candidates should possess an HND / B.Sc Degree with at least 5 years of relevant work experience.

Technical Skills:

  • Detailed knowledge of Banking procedures and policy principles at all levels.
  • Must be able to navigate BankOne Platform
  • Ability to translate local regulatory requirements into thorough knowledge of Operational routine in Banks.
  • Thorough knowledge of Cash Management, Account Services, Clearing and Payment functions.
  • Ability to plan & prepare the strategy and annual budget requirements for the operational environment.
  • Strong planning, organizational and time management abilities.
  • Strong Leadership, team management, developing and mentoring.
  • Metrics-driven mindset.
  • High-level influencing and interpersonal skills.
  • Extensive knowledge of Treasury Operations and Electronic Banking.
  • Understanding and application of Best Practices in all areas of Operational Banking with ability to drive efficiency and effectiveness
  • Analytical and practical understanding of workflow, capacity planning/optimization and process implementation.
  • Ability to recognize problems and apply Risk Management techniques to address them.
  • Relationship building, negotiation, problem-solving and troubleshooting.
  • Ability to multitask, cross knowledge of entire banking activities to work outside your comfort.
  • Ability to proactively identify roles requiring attention.
  • Knowledge of bank and/or non-bank financial institution operations;
  • Ability to conduct credit analysis and to think strategically using financial analysis
  • Excellent communication skills. Ability to present financial information effectively to both specialists and non-specialists;
  • Understanding of financial and credit analysis software packages;
  • Ability to operate with a minimum of on-site supervision;
  • Strong leadership and people management skills;
  • Strong analytic skills.
  • Knowledge of micro,small and medium enterprise market.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: hr@lovonusmfb.com using the Job Position as the subject of the email.