Head, Client Service
GEMS Communications is a fast growing outdoor advertising company with branch offices in Lagos and Accra, Ghana, is recruiting suitably qualified candidates to fill the position below:
Job Position: Head, Client Service
Job Location: Abuja
Grade: Controller
Type of Employment: Full Time
Reporting Line: Managing Director
Purpose of the Position
- The main objective of this role is to develop and provide creative value-added solutions which will enhance the profile, perception and ultimately the bottom line of company's clients through innovation and excellent customer service delivery and in turn increase GEMS revenue.
Responsibilities
- Planning, developing and managing client projects
- Developing and implementing marketing strategies that will lead to new client acquisition and increase in revenue.
- Communicating with stakeholders
- Determining short- and long-term resource requirements Building and managing teams
- Designating responsibilities among team members Coordinating external communications to support the company image.
- Directing team members in meeting client and company objectives
- Defining departmental operating budgets, and resource, risk and scope management Managing client expectations
Qualifications, Knowledge, Skills and Experience
- MBA Degree or Graduate degree in a related field. Member of APCON
- Minimum of 5 years working experience with a client servicing/key account management/marketing industry, and in a management position.
- Business Strategy Management
- Advertising Project Management
- Competitive Analysis
- Photography
- Marketing Communication
- Marketing Strategy Market Research
- Product Development and Marketing.
The person must also demonstrate the following personal attributes:
- Flexibility
- Passion to deliver results
- Tenacity and enjoy traveling
- Friendliness
- Must have a global perspective in marketing
Note: Only candidates selected for interview will be contacted.
Deadline 31st January, 2017.
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