Head, Client Service

GEMS Communications is a fast growing outdoor advertising company with branch offices in Lagos and Accra, Ghana, is recruiting suitably qualified candidates to fill the position below: 

Job Position: Head, Client Service
Job Location: Abuja
Grade: Controller
Type of Employment: Full Time
Reporting Line: Managing Director
Purpose of the Position

• The main objective of this role is to develop and provide creative value-added solutions which will enhance the profile, perception and ultimately the bottom line of company's clients through innovation and excellent customer service delivery and in turn increase GEMS revenue.

Responsibilities

• Planning, developing and managing client projects
• Developing and implementing marketing strategies that will lead to new client acquisition and increase in revenue.
• Communicating with stakeholders
• Determining short- and long-term resource requirements Building and managing teams
• Designating responsibilities among team members Coordinating external communications to support the company image.
• Directing team members in meeting client and company objectives
• Defining departmental operating budgets, and resource, risk and scope management Managing client expectations

Qualifications, Knowledge, Skills and Experience

• MBA Degree or Graduate degree in a related field. Member of APCON
• Minimum of 5 years working experience with a client servicing/key account management/marketing industry, and in a management position.
• Business Strategy Management
• Advertising Project Management
• Competitive Analysis
• Photography
• Marketing Communication
• Marketing Strategy Market Research
• Product Development and Marketing.

The person must also demonstrate the following personal attributes:

• Flexibility
• Passion to deliver results
• Tenacity and enjoy traveling
• Friendliness
• Must have a global perspective in marketing

Note: Only candidates selected for interview will be contacted.

Deadline   31st January, 2017.