Head, Information Technology


Linkage Assurance Plc, (Linkage) was incorporated on the 26th of March 1991. The company was licensed on the 7th of October 1993 to transact general business and commenced operations in January,1994. Linkage is a public limited company that has been listed on the floors of the Nigeria Stock Exchange since 2003. In 2004, the company won the President's Merit Award for the Insurance Sector, awarded by the Nigeria Stock Exchange. In February 2007, the company formally merged with Central Insurance Company Limited (now dissolved but not wound up) as part of the 2007 Recapitalization and Consolidation Reforms of the National Insurance Commission (NAICOM).

We are recruiting to fill the position below:

Job Position: Head, Information Technology 

Job Location: Lagos

Role Summary

  • He has overall responsibility for information technology (IT), manages and coordinates the technical infrastructural services and resources in alignment with the business objectives of Linkage Assurance Plc.
  • The Head, IT is responsible for the delivery of digital platforms, planning, forecasting the technical services and resources to support the infrastructural and Information System (IS) needs of Linkage Assurance Plc and works closely in concert with Linkage Assurance Plc Software Engineer/IT Consultant and IT contractors to ensure integration of systems and technology.

 Responsibilities

  • Development and implementation of ICT strategy for Linkage Assurance Plc.
  • Recommend information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends and anticipating requirements.
  • Oversee ICT support (infrastructure development, systems support and maintenance) for Linkage Assurance Plc.
  • Migrate manual processes to digital platforms and deploy easy to use solutions.
  • Creates a cost-benefit analysis as well as supporting a detailed definition of data requirements and departmental workflows.
  • Benchmark Linkage Assurance Plc against up to date ICT practices and adapt accordingly.
  • Proactively identify and develop new and innovative ways of improving IT processes within Linkage Assurance Plc.
  • Assess and anticipate technological projects and recommend appropriate action and resources.
  • Lead, motivate and develop the capability of the ICT team, to achieve agreed annual targets.

Knowledge and Experience

  • Vast knowledge of IT Management
  • Software Development
  • Insurance practice
  • Data Management
  • B.Sc. Information Technology or Computer Science with relevant professional certifications.
  • Minimum 10 years’ experience in Information Technology 3 of which must be in a leadership role
  • Proven working experience as an IT manager or relevant experience.
  • Demonstrable experience and evidence of success in an information management role with multiple stakeholder groups.
  • Formal project management training and experience.
  • Experience of presenting to boards and executive teams

Technical Competencies:

  • Software Development
  • Analytics/BI
  • Mobile technology
  • Cloud computing
  • Collaborating technologies
  • IT management
  • Customer relationship management
  • Virtualization
  • IT Security
  • Enterprise resource planning

General Competencies/Attributes Needed:

  • Project management
  • Strategic thinker
  • Time management
  • Excellent communication
  • Planning & organizing
  • Ability to multitask and exhibit sound practical judgment
  • Innovative Thinking
  • Leadership
  • Discretion, good judgment, adaptable and versatile individual
  • Ability to equilibrate priorities and organize work effectively to meet deadlines.
  • Handle annual budget and ensure cost effectiveness.

 Accountabilities

  • Strategy - To create and maintain Information Technology & Management strategy in line
  • with stakeholder needs and in keeping up with current best practice.
  • Governance - To ensure Information technology and management are in-line with agreed strategy and policy.
  • To ensure that policy and strategy is in compliance with industry standards.
  • Development -To manage the further development and implementation of current projects, plans for ongoing integration, upkeep and improvement of IT systems.
  • The migration of core technologies and tools to the ‘cloud’.
  • Implementation - To manage the day to day operations of IT systems, ensuring that
  • planning, end-user impact, change management, training, quality management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered.
  • Service - To organize and implement servicing and support of all Foundation IT systems to agreed service level standards.
  • In particular:
    • To ensure training is provided on any new information management tools that may be introduced;
    • To monitor take up and use by staff and stakeholders;
    • To provide remedial support where necessary.
  • Staff - To line manage and develop the Information Management team, working with them to plan and prioritize their workloads, set objectives, conduct appraisals and support to continually improve their performance and results.
  • Business Continuity - To develop and maintain the major incident & business continuity plan
  • for IT and to implement measures designed to safeguard the Information Technology and Management needs of Linkage Assurance Plc in the event of major incidents or disasters.
  • To undertake any other activity required for the position of Head, Information Technology.


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