Head of Customer Experience Job at Backbone Connectivity Network

Backbone Connectivity Network is a limited Liability Company, incorporated in 2004 and licensed by the Nigerian Communication Commission (NCC) to provide Metropolitan Fibre Access and National Long-Distance Transmission services. It has additional licenses to provide Internet Services and Unified Communication Solutions.

Our company has since grown from primarily providing carrier services to a Unified Communication Service Provider, providing the best of connectivity and Internet Access Services to organisations across various sectors both locally and internationally.

We are recruiting to fill the position below:

Job Position: Head of Customer Experience

Job Location: Abuja

Description

• We are seeking for an  experienced and dynamic individual to fill the role of Head, Customer Experience.
• The candidate will play a pivotal role in managing and nurturing strategic customer accounts, driving customer satisfaction, and contributing to the overall growth and success of our organization.
• With a focus on excellence in customer service, service delivery and relationship management, the Head will lead by example and serve as a key liaison between our company and our valued clients.