Head, Recovery Unit

A top Micro Finance Bank in Nigeria, is recruiting to fill the below vacant position:

Job Position: Head, Recovery Unit

Job Location: Lagos

Main Responsibilities

• Implement the best recovery strategies in line with the bank’s goal.
• Implementing the loan recovery policies and procedures.
• Ensuring proper monitoring of the loan portfolio bank wide.
• Investigate and thoroughly understand borrowers’ problems, proffer solutions for resolving such delinquent loans.
• Categorization of delinquencies and steps to be taken.
• Liaise with unit heads on past due obligations and sending signals to the loan monitoring committee for further directives.
• To manage and control all matters relating to delinquent client accounts (Unsecured, Secured) by constantly executing recovery procedures and ensuring appropriate actions are taken to full recovery.  
• Highlights and escalates any delinquent client history and ensure future loan request are declined.
• Ensures healthy portfolio management and benchmark PAR against regulatory standard.
• Perform administrative work or other job functions related to recoveries.
• To monitor accounts daily in the allocated queues and effectively utilize the bank's recovery software systems in line with approved recovery strategies.
• Overall supervision of the loan recovery department.

Qualifications

• Applicant must not be more than 40 years.
• Good Degree in relevant field.
• Candidate must have 5 to 7 years working experience.
• Applicant must have managed a portfolio of N1.5billion Naira.
• Candidate must have undergone series of training in loan recovery and portfolio management.         

Skills:

• Focused & proactive individual able to effectively communicate ideas.
• Persistent and dedicated to recovery.
• Creative and able to come up with recovery templates.
• Strong report writing and supervisory skills.
• Analytical with accurate eye for detail.
• Computer literate.
• Ability to work long hours.
• Strong customer relation skill.
• Working knowledge of company, industry & banking guidelines & regulations.
• High level of interpersonal and communication skills with strong listening & negotiating abilities.