Hotel Manager

Legend Hospitality Managers Limited - Our client, a 3-star boutique hotel in Ikotun-Egbeda axis of Lagos with 25 rooms tastefully furnished and all necessary facilities for accommodation services, mini-banquet services, indoor/outdoor catering services and leisure services, is recruiting qualified candidates to fill the position below:

Job Position: Hotel Manager
Job Location: Lagos

Job Description

• Oversees the daily operations of the hotel as well as provide strategic direction
• The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Responsibilities

• Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards

Requirements

• A Degree in Business Administration, Hotel/Hospitality Management or relevant field
• Minimum of 4 years experience as Hotel Manager or relevant role
• Fluency in English; knowledge of other languages is a plus
• Understanding of all hotel management best practices and relevant laws and guidelines
• Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure
• Outstanding leadership skills and a great attention to detail
• Applicants should reside around Egbeda, Ikotun, Isolo.

Note

• Only shortlisted candidates will be contacted
• Successful candidates should be ready to take up appointment on a short notice.