Hotel Receptionist

Venmac Resources Limited-we are a 3 star hotel and destination management company that has carved a niche in the industry, well equipped to play a leading role in the tourism sector with a presence in Abuja, we are recruiting to fill the position of a Hotel Receptionist.

Job Descriptions

• Make and confirm reservations for guests 
• Ensure proper room allocation 
• Register and check guests in
• Provide accurate information about local attractions and services
• Close guest accounts and check guests out
• Confirm relevant guest information
• Maintain clear and accurate records of guest room bookings
• Compute all guest billings, accurately post charges to guest rooms and house accounts
• Listen and respond to guest queries and requests both in-person and by phone
• Review accounts and charges with guests during the check-out process
• Process accurate payment of guest accounts
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel
• Maintain a neat and orderly front desk and reception area

Requirements 

Candidates should possess Hnd/BSc qualification.Must have 2-4 years’ experience.  Professional appearance, excellent communication skills, positive and right attitude  Computer Literate ,Sound Customer Service , Familiarity with MS Office applications, i.e. Word, Excel