Hotel Receptionist (Angel whyte hotel kubwa)

Venmac Resources Limited is a Hotel Management company with an unmatched experience in the hospitality Industry. We provide hotel consultancy services, hotel management, hotel pre-opening, airbnb management, Human resource management, hotel technology, trainings and international development.

Our client, a three star hotel located at Kubwa, Abuja will be seeking to recruit a competent Receptionist who will lead the hotel and its team.

JOB DESCRIPTION

• Make and confirm reservations for guests 
• Ensure proper room allocation 
• Register and check guests in 
• Close guest accounts and check guests out 
• Confirm relevant guest information 
• Verify guest’s payment method 
• Issue room keys 
• Maintain clear and accurate records of guest room bookings 
• Compute all guest billings, accurately post charges to guest rooms and house accounts
• Receive and transmit messages for guests 
• Listen and respond to guest queries and requests both in-person and by phone 
• Review accounts and charges with guests during the check-out process 
• Process accurate payment of guest accounts 
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel 
• Enforce rules and policies of the hotel 
• Maintain a neat and orderly front desk and reception area