Hotel Salon Receptionist Job at Radisson Hotel Group

Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. Our portfolio of hotel brands includes: Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and Country Inn & Suites by Radisson. Radisson Hotels’ highest priority is the health, safety & security of our guests, employees and business partners worldwide.

We are recruiting to fill the position below:

Job Position: Hotel Salon Receptionist

Job Location: Lagos
Employment Type: Full Time

Description


  • As Hotel Salon Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
  • Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities

  • Supports the smooth running of the leisure department, where all aspects of the guest experience are delivered to the highest levels
  • Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
  • Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships whilst promoting the company culture and values.
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
  • Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required

Requirements

  • Experience in leisure essential
  • Strong communication skills
  • Resolving Client Issues   
  • Ability to find creative solutions taking ownership for duties and tasks assigned
  • Personal integrity, with the ability to work in an environment that demands excellence
  • Handson approach with a cando work style
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry
  • Experience of working with IT systems on various platforms

Salary
To Be discussed