Information Technology Support Officer Job at Westfield Energy Resources Limited
Westfield Energy Resources Limited is a leading integrated energy services and solutions provider operating across the entire upstream Oil & Gas, Power and Infrastructure value chain in West Africa. Our capabilities cover the Engineering, Procurement, Construction and Installation (EPCI), Commissioning, start-up services and Project Management.
We are recruiting to fill the position below:
Job Position: Information Technology Support Officer
Job Location: Lekki, Lagos
About the Job
- We are seeking a skilled IT Support Officer to join our team. The ideal candidate will have a strong background in information technology, with expertise in computer systems, networks, and software applications.
- This role requires attention to details and a proactive approach to maintaining and improving our IT infrastructure.
Responsibilities
- Provide technical support to users including troubleshooting and resolving IT related problems.
- Manage and monitor network infrastructure including routers, switches, firewalls, and VPNs.
- Conduct routine system updates and patches.
- Generate reports on system performance, incidents, and other relevant metrics.
- Ensure security of IT systems, including data backup, antivirus protection and access controls.
- Collaborate with other departments to understand IT needs and requirements.
- Troubles shoot hardware and software issues including desktops, laptops, printer, and servers.
- Test backup and recovery processes regularly to ensure they function correctly.
Qualifications
- Bachelor's Degree in Computer Science or related field.
- 2-5 years of experience in IT (Helpdesk and Support).
- Troubleshooting and Debugging ability.
- Strong interpersonal and collaborative teamwork.
- Good communication and interpersonal skills.
Method of Application
Interested and qualified candidates should send a copy of their CV to: Human.Resources@westfieldenergy.com CC: Regina.Emmanuel@westfieldenergy.com using the Job Position as the subject of the email.
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