IT / Sales Support Staff Job at Tripod Star Prime Systems Ventures

Tripod Star Prime Systems Ventures is a growing Nigerian information-technology firm that deals in the business of sales of computers, computer accessories and provision of IT solutions. Our total commitment to deliver innovative and cutting-edge computer products has seen our business expand.

We are recruiting to fill the position below:

Job Position: IT / Sales Support Staff
Job Location: Lagos

Job Description

• Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the system/computer/tablet hardware/software offered by the company.
• Negotiate price for the sale.
• Provide technical support after merchandise is purchased.
• Construct sales pitches and presentations.
• Investigates new items and makes recommendations for purchasing products.
• Advises customers on technical matters and recommends appropriate system/computers/tablets configurations.
• Solicits information about system/computers/tablets needs from customers.
• Stay abreast of market trends.
• Serve as a customer service rep for customers who have questions or difficulties.
• Demonstrate product features before a sale.
• Negotiate a commercial agreement.
• Help customers maximize the use of software features.
• Advise on appropriate user training.
• Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes.
• Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.
• Attracting new business through activities such as cold-calling, networking and meeting with potential clients
• Organizing sales visits
• Clarifying customers’ and clients’ requirements and recommending the appropriate products
• Undertaking relevant research
• Maintaining sales records
• Checks inventory to ensure orders are in stock.
• Giving demonstrations
• Making and giving presentations
• Attending trade exhibitions, conferences and meetings
• Preparing tenders and proposals
• Reviewing sales performance
• Writing reports and sales literature.
• Develop a brand style guide to ensure consistency in marketing efforts
• Create a multi-channel marketing content strategy
• Manage external partners for marketing collateral creation
• Track KPIS of marketing campaigns
• Write marketing messages for online and offline campaign
• Travel to areas where needs are projected.
• Develop effective sales plans using sales methodology
• Meet sales targets set by managers and contribute to team targets
• Manage workload in order to organise and prioritize daily and weekly goals

Key Skills

• Strong technical and sales skills
• Excellent communication and interpersonal skills
• Commercial awareness
• A meticulous and logical approach to work
• The ability to work under pressure and meet sales quotas
• Presentation skills

How to Apply
Interested and qualified candidates should send their CV to: career@tsv.com.ng using the "Job title" as the subject of the email.

Note: Only Shortlisted Candidates will be contacted.