IT Support Officer Job at Eat 'N’ Go Limited

Eat 'N’ Go Limited is a restaurant group on a mission to become the premier food operator in Africa. So far, our growing family consists of three international brands, Domino's Pizza, Cold Stone Creamery & Pinkberry. Eat ‘N’ Go limited officially started operation in August 2012 with the premier store at 4, Saka Tinubu Victoria Island, Lagos. Today, Eat N' Go has about 100 stores (outlet) across Nigeria and still growing.

We are recruiting to fill the position below:

Job Position: IT Support Officer

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities

•  Responsible for managing backups and tape rotation
•  Diagnosing and resolving basic technical issues
•  Undertaking supervised small- to medium-sized IT projects as instructed by the IT Support Executive
•  Performing basic administrative support duties, as required, to meet specific operational objectives
•  Performing miscellaneous job-related duties as assigned by the IT Support Executive
• Working extra hours to meet deadlines, as required and where reasonable
•  Providing desktop and server support
•  Antivirus installation to all desktops and laptops
•  Fault finding to laptops and desktops
•  Providing assistance and support to colleagues in IT-related matters
•  Ensuring that a high level of customer service and support is provided to all internal and external customers

Qualifications

• OND / HND or B.Sc in IT, Computer Science or Engineering
• Hands on network engineering experience
• Desktop, laptop and mobile devices installation and problem resolution.
• Able to configure network monitoring and network diagnostic tools.
• Good analytical and problem-solving skills to assess network performance and recommend changes.
• Fast Learner
• Good interpersonal skills to communicate with users, vendors and other IT personnel.
• Ability to prioritize and multitask etc.