IT Support Specialist Job at Kerildbert Holdings Limited
Kerildbert Holdings Limited is a leading 3rd Party Logistics Company in the provision of Shipments, Clearing & Freight Forwarding, Customs Brokerage Removals and Procurement Services to firms in the Country.
We are recruiting to fill the position below:
Job Position: IT Support Specialist
Job Location: Nigeria
Employment Type: Full Time
Job Description
- As we continue to expand our technological capabilities, we are seeking highly skilled and motivated individuals to establish and develop our IT department.
- The IT Support Specialist will play a crucial role in providing technical support, maintaining our IT infrastructure, and contributing to the overall efficiency of our operations.
Key Responsibilities
- IT Support Services: Provide technical support and troubleshooting for hardware, software, and network issues. Assist in the setup, maintenance, and repair of IT equipment.
- Software Management: Collaborate with developers to recommend and maintain software applications aligned with project requirements. Work with cross functional teams to define and implement new features, such as the Job Tracker system.
- IT Business Support: Conduct IT needs analysis and recommend relevant tools that enhance core operations.
- IT Project Planning and Execution: Participate in the planning and execution of IT projects to meet business objectives effectively.
- Network Administration: Manage and maintain the company's network infrastructure to ensure optimal performance and security. Conduct regular backups and oversee disaster recovery operations.
- Website Management: Oversee the general management of the company website, ensuring it reflects current business needs and technological standards.
- Collaboration: Interface with external IT consultants as needed to support strategic initiatives and specialized projects.
Minimum Qualifications
- Bachelor's Degree in Information Technology / Computer Science, or a related field.
- Proven experience in IT support, network administration, and software management.
- Strong troubleshooting skills with a deep understanding of hardware and software components.
- Ability to analyze complex technical issues and provide innovative solutions.
- Excellent communication and interpersonal skills to collaborate effectively across teams.
- Certifications (e.g., CompTIA A+, Network+, Microsoft Certified IT Professional) are a plus.
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