IT Technician Job at Givanas Group

Givanas Group is a dynamic and innovative multi-business organization that operates across industries, providing high-quality products and services to customers in West Africa. Givanas also enhances the quality of life for people worldwide by delivering high-quality products and services that enrich their daily experiences. They aspire to be an indispensable part of consumers’ lives, ensuring that their brands resonate with customers across cultures and geographies.

We are recruiting to fill the position below:

Job Position: IT Technician 

Job Location: Lagos
Employment Type: Full-time

Job Summary

• Assist in the management of network infrastructure and implementation of network solutions in a timely, efficient and cost-effective manner.

Key Duties and Responsibilities

• Provide technical support to end users of IT network infrastructure at the Offices.
• Implement approved frameworks and mechanisms for maximizing network performance and reducing network-associated risks.
• Liaise with the Office IT Coordinator to implement network control frameworks at Offices to ensure the integrity of ’s network.
• Serve as a technical resource and first-level escalation point at Offices for complex network-related issues.
• Provide server, IP network and IP Private Branch Exchange (IP PBX) support at Offices.
• Ensure regular update of the configuration management system.
• Oversee the setup of user accounts, permissions, passwords, and allocation of network resources.
• Monitor network usage at Offices and ensure user compliance with approved guidelines.
• Suggest strategies for managing anticipated downtimes to reduce the impact on business operations.
• Undertake routine preventive measures and implement, maintain and monitor network security.
• Install, upgrade and configure network printers, directory structures, user access, security software and file services.
• Monitor the maintenance and update of the configuration management system to track configuration management items (i.e., hardware, software, and network).
• Ensure integrity of LAN/ WAN security at the Office, in liaison with the Group LAN/ WAN Support Engineer.
• Perform LAN/ WAN support functions down to the last line of support, before escalating to third-party service providers/ vendors.
• Perform any other duties as may be assigned by the Office IT Coordinator.

Requirements
Education and Work Experience:

• Bachelor’s Degree or its equivalent in Computer Science, Computer Engineering or a related discipline.
• Good working knowledge of IT networking solutions.
• Working knowledge of Cisco routers and switches.
• Working knowledge of network management and security systems.
• Working knowledge of remote access solution and proxies.
• Good knowledge of TCP/IP protocol.
• Good problem solving and analytical skills.
• Good interpersonal and communication skills.
• Good organizational skills.

Salary
N400,000 - N550,000 Gross Monthly.

Method of Application
Interested and qualified candidates should send their CV to: careers@givanas.com using the Job Position as the subject of the mail.
And
Click here to apply online