Job Openings at Cooperazione Internazionale (COOPI)

Cooperazione Internazionale (COOPI) is an Italian humanitarian non-governmental organization founded in Milan in 1965. COOPI aims to help the world’s poorest to improve their access to healthcare, food, and financial security, and to overcome their special vulnerability to wars, civil conflicts and natural disasters. For 50 years of long-term support and constant presence in the field, COOPI has been engaged in breaking the cycle of poverty and responding to specific emergencies in numerous sectors, including Food Security, Humanitarian Aid, Health, Socio-Economical Services, Water and Sanitation, Human Rights, Education and Training, Migrations and Sustainable Energy.

We are recruiting to fill the following positions below:

1.)  Psychosocial Counselor

Job Location: Goronyo and Rabah, Sokoto
Employment Type: Full-time

Scope of the Vacancy

• The Psychosocial Counselor will identify psychosocial support needs for the benefit of children victims of armed conflict and other situations of violence in target LGAs of Sokoto state.
• He will create and develop adapted PSS and Child Protection activities in line with the priorities determined by COOPI. He will ensure performance tools are available for local staff, in order to guarantee smooth implementation of the programs, while taking into consideration the local cultural context.
• He will be responsible for the implementation, monitoring and follow-up of the PSS and Child Protection activities.

Main Duties / Responsibilities
Under the direct supervision of the Protection officer/Protection Coordinator, he/she:

• Evaluates the risk factors and identifies those in need of long- term PSS support (communities, vulnerable children and their families)
• Put in place assistance programs, taking into consideration the concerns and coping mechanisms of the victims
• Provide technical advice, counseling, PSS and Child Protection trainings to primary teachers within the education activities according to the project
• Reinforcing and developing local networks (school community committees) and their PSS capacities
• Evaluate continually the patterns of violence, the victims’ situation and the PSS activities.
• Providing technical guidance and support, ensuring best practices on advanced PSS to PSS Support Animators
• Implement and ensure, often in partnership with local stakeholders (NGOs, National Society), proper follow-up of the PSS and Child Protection activities for the benefit of the children and their family’s victims of armed conflict or other situations of violence
• Be attentive to mental health and psychosocial support needs in the community and support community initiatives promoting family and community support
• Support Case worker supervisors and PM Collects the information needed to identify, registers, analyzes the needs of any child at risk, including UASC;
• Contributes in the success of the trainings for community leaders, also by accompanying them directly on the field;
• Joins actively meetings and trainings to raise gaps and recommendations based on the daily work on the field;
• Supports the data-entry activities providing the proper information about each child at risk from the caseload;
• Communicates regularly with the PM and Case Worker Supervisor for updates on achievements and challenges and any changes in the community’s social context and security status;
• Adopts standard operating procedure (SOPs) for the Child Protection and case management system and data management protocols;
• Performs any other necessary action related to the position to achieve the objectives of the project and of COOPI in Nigeria if requested by the Team Leader
• Upholds COOPI’s mission and Charter of Values;
• Follows and enforces all COOPI codes of conduct and policies (globally and in-country);
• Carry out a complete psychosocial assessment of the mental health beneficiary, highlighting their needs and resources, and directing them to the necessary care or support services
• Appropriately fill out the assessment and psychosocial monitoring sheets for beneficiaries, list in a weekly report the various activities conducted in the field and archive the data in the register provided for this purpose
• Participate in the field work of the nutrition survey (impact assessment)
• Perform any other action related with the position needed to achieve the objectives of the projects and of COOPI Nigeria if requested by his/her supervisor.

Profile of the Candidate (Education, Training, Competences, Skills)
Requirements:

• Medical Doctor or Nurse with strong background in PSS or Psychologist, Advanced University Degree in Clinical Psychology (MSc / ClinPsyD) or Psychiatry
• At least two years of professional experience in the support of vulnerable people or in the humanitarian field, preferably in the field of PSS.
• Experience with an NGO
• Experience in Project Management
• Experience in mhGAP training, Protection training (SGBV and Child Protection) and training in Case Management as a modality of intervention
• Good communicator, strong listening capacity, open minded, proactive and creative
• Respectful and inclusive of individual and cultural differences
• Significant experience involving work engaging people in and from community settings
• Knowledge of the local language (Hausa )

Preferred:

• Good knowledge of the intervention area/s and local context

Application Closing Date: 2nd July, 2023.

Click here to apply online

2.) Accountability Officer

Job Location: Goronyo and Rabah, Sokoto
Employment Type: Full-time

General Objective

• The accountability officer will work under the direct supervision of the MEAL Manager and BHA Program Manager , with travel to field offices as needed.
• The accountability officer will be responsible for ensuring the complaints handling mechanism is in place across COOPI projects in Sokoto.
• S/he will be responsible to fulfil requirements under the Humanitarian Accountability Partnership (HAP) standards especially in regards to information sharing, beneficiaries' participation, complaints and response mechanism and accountability in monitoring, evaluation, accountability and learning.
• S/he will ensure clear and transparent rules for raising and processing complaints are established and that complaints are recorded and addressed by relevant parts of COOPIwithin a reasonable timeframe and will utilize the information received through the feedback channel to produce periodic reports and analysis that can strengthen programming and increase overall organizational accountability

Main Responsibilities and Tasks
Duties and Responsibilities:
Under the direct supervision of the MEAL Manager, the Accountability Officer will perform the underlisted tasks:

• Project Cycle Management: Provide technical assistance to ensure that the COOPI accountability framework is integrated throughout the project cycle (design, implementation and monitoring and evaluation) across all projects
• HR: S/he will build capacity of implementing project teams to mainstream and develop accountability practices and mechanisms into programming
• Logistics and Admin: Lead the logistic and administrative duties related to managing a complaints and feedback mechanism.

Specific Objectives and Linked Activities

• Establish a complaints and feedback mechanism (CFM) in each project location on the highest levels of integrity which beneficiaries will trust and ensures that they can make confidential complaints and be confident of the response processes.
• Monitor complaints received and response (follow-up) processes through developing and maintaining a tracking mechanism.
• Ensure that feedback is routinely recorded, reviewed and responded timely in line with feedback mechanism guidelines.
• Be the first point of contact for beneficiary, staff and stakeholder complaints.
• Maintain and update the CFM database; and provide timely update to project staff based on the nature of feedback.
• Ensures gender is mainstreamed in various stakeholder meetings and capacity building.
• Collects and documents success stories and photographs for reports;
• Upholds COOPI’s mission and Charter of Values;
• Analyze patterns and trends in complaints to help improve programming.
• Generate periodic reports and share with MEAL officer, MEAL Manager and Program Manager.
• Conduct periodic field visit to ensure that accountability systems are in place and the necessary support is provided as needed.
• Review accountability systems periodically and update any changes if deemed necessary in consultation with the MEAL Manager.
• Participate in internal and external meetings related to humanitarian accountability.
• Follows and enforces all COOPI codes of conduct and policies (globally and in-country); Protection, gender and AAP are to be integrated into the partner monthly narrative report. Additional reports to be shared include: safety audits, protection monitoring scorecards, protection risk assessments and outcome of consultation with PMCs and the affected population on the impact of food assistance.
• Performs any other duties as requested by the supervisor.

Capitalization and Capacity Strengthening:

• Lead in developing a responsive, functional and appropriate feed backing mechanism which can improve current project implementation and guide future programming.
• Provide support to programme managers in reviewing information across projects, to ensure that feedback and complaints are taken into account in programme management decisions.
• Identify and formulate accountability findings, lessons learned and recommendations to be integrated into planning and reporting efforts of COOPI project activities.
• Build the capacity of all staff on Protection and AAP-related issues, in order to enhance internal knowledge and expertise and provide qualitative delivery of activities with high protection standards and enhance protection and AAP sensitive approach within the targeted communities.
• Translate protection mainstreaming into concrete, practical actions (awareness-raising, training and on the job mentoring) of colleagues.
• Support to implement good practice in data protection and privacy;
• Support awareness-raising of the staff and the affected population on the prevention of sexual exploitation and abuse.

Communication:

• Inform communities regarding their right to be consulted, make complaints and provide feedback to COOPI Program on its activities.
• Communicate and disseminate complaints handling procedures, policies and tools to beneficiaries, project staff and other stakeholders.

Networking and partnerships:

• Establish and maintain collaborative relations with relevant donors, partners, project stakeholders and other organizations
• Ensure that main protection concerns are brought to relevant stakeholders to advocate for the respect of human rights and minimum protection standards.

Requirements

• Education degree: Bachelor's Degree preferably in Statistics, Information Management, Management, Social Sciences or related fields.
• Work experience: minimum of two (3) years’ experience working with INGO, NGOs or Government Agencies in Planning, Monitoring and Evaluation and implementation of Accountability Programming in Humanitarian or Development Programs.
• Computer skills: competence in using information technology including experience with word processing, spreadsheets, and database software.
• Experience using SPSS, STATA, or Power-BI info is desirable.
• Knowledge and skills: strong analytical and critical thinking skills and ability to work in a diverse team and manage complex and sensitive organizational relationships.
• Language skills: Fluent in English and Hausa is mandatory (Speaking/Reading/Writing);

Others:

• Ability to receive and handle confidential and sensitive information.
• Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict/post-conflict development contexts.
• Reliable and rigorous.
• Ability to analyze and suggest an improvement.
• Autonomy, neutrality, hard work.
• Strong motivation to help people in need.
• transversal skills:
• Well, organized and attentive to detail.
• Able to manage stress and pressure.

Application Closing Date: 2nd July, 2023.

Click here to apply online

Note: The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.

3.) Project Manager

Job Location: Damaturu, Yobe
Duration: 12 months (renewable)
Starting Date: Asap
Reports to: the Head of Mission

Purpose of the role

• The role will specifically support the EU-funded Building Resilience in Complex Crisis (BRICC) Support for early recovery from conflict and resilience building in Yobe State, while also supporting the development of the overall portfolio of COOPI's activities in the Northeast.

Responsibilities
Project Management:

• Under the direct supervision of the Head of Base and in link with the Program Manager and Head of Mission, provide overall managerial oversight to the project and support project implementation team.
• Ensure cross-departmental coordination including consortium partners’ components such as conflict management, social protection and livelihoods;
• Work with consortium lead and partners to maintain and update project implementation plan.
• In cooperation and synergy with the project staff, plan and monitor the social protection, conflict management, social protection and livelihood activities’ progress; In collaboration with the Program Manager and Head of Base, prepare all the formal communication and contract modification requests of the project;
• Ensure smooth management of COOPI base.
• Put in place and follow in accountability beneficiaries feedback's mechanism;
• Represent COOPI with the local / State authorities, consortium lead and partners.
• Work closely with the team to drive critical assessment during inception phase including baseline, market and value chain assessment and mapping exercise.

Project Monitoring:

• In collaboration with the Administrative and the Logistics team, plan and monitor the expenditures in line with the project’s implementation needs;
• In cooperation with the Program Manager, finalize the data provided by the team, support the preparation, in compliance with the deadlines, of the narrative reports expected by the donors and by the partners;
• Work closely with Monitoring, Evaluation, and Learning Advisor hired by lead consortium partner that to ensure oversight for all monitoring and evaluation across all activities and implementation;
• Monitor the accuracy and efficiency of activities;
• Ensure compliance with the fund and timely fulfillment of project’s reporting requirements.

Logistics Management:

• Liaise with logistics / procurement team to ensure the goods purchased for the project;
• Support to update the inventory and guarantee the respect of the policies and guidelines, in cooperation with the Logistics Office;
• Ensure safety of staff and beneficiaries and work closely with COOPI Security Manager and Logistic team.

HR Management:

• In coordination with the administrative team, support in hiring of new staff directly related to the project and conducts staff appraisals Upholds COOPI’s mission and Charter of Values;
• Supervise the overall effectiveness and efficiency of the staff;
• Follow and enforce all COOPI codes of conduct and policies

Safety/Security:

• Analysis, identification, quantification and, through line management, mitigation of assessed risks.
• Maintenance of updated security plans.
• Closely coordinate with Crisis Management Team for any developments on the security situation.
• Development and maintenance of security network at field level.
• Responsible for decisions regarding the Security and Safety of AAH premises and staff in AoR.
• Brief all staff on security and context changes as needed.

Others:

• Supervise the Protection team to ensure protection mainstreaming;
• Execute any other task necessary to good and timely completion of the projects, identified in mutual agreement;
• Work closely with communication team;
• Any other duties as requested by the supervisor.

Requirements
Essential:

• Master's Degree in Humanitarian / Development Studies / Social Sciences or any related field.
• At least 5 years of working experience in / with INGO on Protection, WaSH, Social Protection, Conflict Management & Peace Building and Livelihoods / FSL area, Cash Programming.
• Ability to plan, organize work, communicate and reports effectively (both in writing and verbally).
• Experience in data collection, analysis, and report writing including post-distribution monitoring (PDM).
• Excellent in written and spoken English.
• Experience in managing USAID/BHA, EU, ECHO and other key donor funded projects.
• Proven interest & commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts;
• Expertise in sustainable livelihoods, safety nets programs, in particular;
• Demonstrated success in community resilient programs and technically sound in Cash transfers, capacity building and other social protection components;
• Proven commitment to accountability practices.
• Excellent Microsoft Office applications skills.
• Knowledge of and adherence to Code of Conduct, understands other international development guidelines.

Desired:

• Experience in managing Protection, WASH and livelihood development activities as a plus;
• Ability to function effectively under stressful conditions such as heavy workloads, and deadlines;
• Excellent communication skills, calm, with a good sense of working in inter-cultural environment;
• Ability to plan, organize work, communicate and reports effectively (both in writing and verbally);
• Proven ability to prioritize tasks and meet deadlines;
• Team player, effective communicator, successful negotiator, creative and analytical thinker, active learner, able to work in a multicultural environment.

Application Closing Date: 3rd July, 2023.

Click here to apply online

Note

• We reserve the right to close the vacancy prior to the application closing date, once a sufficient number of applications have been received.
• Only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled, thanks for understanding.

4.) Monitoring, Evaluation Accountability, and Learning Officer (I)

Job Locations: Goronyo and Raba LGA, Sokoto
Employment Type: Full-time

Scope of the Vacancy

• The MEAL Officer will provide support to multi-sectorial intervention towards IDPs and host communities in northwest Nigeria (BHA-funded Interventions) in the design, planning, monitoring and evaluation of the program by managing data and facilitating program implementation at state level, under the guidance and direct supervision of the Project Manager.
• The MEAL Officer will be responsible for data gathering, analysis and reporting activities. S/he will assist in tracking progress of key indicators and provide timely reports to the MEAL and Programme Manager.

Main Duties / Responsibilities

• Under the direct supervision of the MEAL Manager, and in collaboration with the Program Manager BHA, Field Coordinators, and other collaborators of the projects and of the Base, he/she will:
• Collect qualitative and quantitative information and program data through surveys, assessments, post distribution monitoring, and regular market monitoring
• Quantify methods and identify data sources for program performance and impact indicators, in conjunction with respective program component teams.
• Conducting project baseline, end-line and progress surveys, ensuring appropriate sample size and sampling survey methods, data collection procedures, and data verification through periodic site visits
• Facilitate training of staff, Community Mobilisers and partners in the MEAL data collection tools and participate in the sensitization of beneficiaries in collaboration with program teams.

Support in collating and analyzing monitoring data, as well as report on findings from monitoring activities:

• Ensure proper monitoring of the program, focusing on the overall MEAL framework of the projects
• Present and analyze data based on information needs of project team and partners and support in database management.
• Analysing of data, report development, and submission of MEAL reports
• Provide support to improve monitoring and reporting mechanisms through revised monitoring and reporting framework, through collaboration with the program team.
• Review of reporting made against indicators
• Drafting and sharing lessons learned from the different project interventions for program development and quality control

Protection and Accountability to Affected Population:

• Mainstream gender and protection across the various components and activities of the Projects in Sokoto State. He/she will create and develop protection and Gender integration activities in line with the priorities determined by COOPI. He will ensure performance tools are available for local staff, in order to guarantee smooth implementation of the programs while taking into consideration the local cultural context. He will be responsible for the implementation, monitoring and follow-up of the Gender mainstreaming and general protection activities of the project
• Support the implementation of the minimum measures for mainstreaming protection as outlined by the Humanitarian Principles, the Spere Standards, BHA Policy on Protection and the Inter-Agency Standing Committee Guidelines
• Prepare, organize and conduct the protection-oriented Focus Group Discussions and Gender Discussion Meetings during project implementation
• Work closely with the project team and the beneficiaries to ensure activities are being implemented in a gender-sensitive manner.
• Using a consolidated database, assist in monitoring and compiling field offices/Core competency CFM reports according to COOPI standards;
• Assist the MEAL Manager, Area coordinator program coordinator, and program staff in capturing and storing complaints and feedback; lessons learned and good practices for effective knowledge management;

Work with program teams to ensure COOPI information on program activities is shared within LGAs and provide for beneficiary feedback in line with relevant guidelines and frameworks:

• Collaborate with government and humanitarian partners to ensure the smooth sharing of information in consultation with the Project Manager/Field Coordinator/Program Manager
• Assess existing community capacity and mechanisms that can be used to set up/strengthen/adapt COOPI’s information sharing processes, complaints and feedback for the Damaturu Office level;

Provide support to the programs at LGA level and within the communities:

• Directly supervise data entry and data cleaning activities by the data entry clerks
• Analyse and provide information regarding general context at the LGA level and explore opportunities in support of the partnership, and building initiatives with LGA-level government and other humanitarian actors.
• Assist program teams in the selection of beneficiaries as per the established procedure from the project proposal.
• Assist the program team in the selection of Community Mobilisers to facilitate the process of beneficiaries’ selection.

Capacity Development:

• Assist the MEAL Manager to provide trainings on monitoring and evaluation that include sampling, data collection, data cleaning, analysis and reporting guidelines to all program staff. Coach data entry clerks and project officers on data cleaning

Profile of the Candidate (Education, Training, Competences, Skills)
Minimum Requirements:

• Degree/Diploma in Economics, Rural Development, Development Studies, Statistics, Demography or related subject, with previous experience working in developmental projects

Skills & Experience
Essential:

• Be professional, motivated, flexible and culturally sensitive
• 2-3 years MEAL related work experience with an iNGO
• Experience in data collection, collation, analysis, and report writing
• Have previous experience in indicator tracking matrix, RedRose, 5Ws, MIS, and PSS of cash-based interventions (i.e. cash for work, cash transfers or cash vouchers).
• Be excellent in communication skills and proficient in report writing
• Have IT troubleshooting capabilities.
• Be resident and familiar with the terrain in Northwest Nigeria.
• Experience designing and leading capacity building and training for national teams.
• Have excellent communication, writing, and analytical skills.
• Have proven ability to create program support systems for large amounts of data within a complex program.
• Have knowledge and experience in using database-specific software.
• Have experience in designing and leading capacity building and training for national teams.
• Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, PowerPoint, and Word).
• Proven ability to create management information systems for large amounts of data within a complex program.
• Knowledge and experience in using database-specific software.
• Excellent communication, writing, and analytical skills.
• Experience designing and leading capacity building and training for national teams

Preferred:

• Knowledge of the local language (Hausa).

• Proficient in statistical and other software (Microsoft Office package, SPSS, GIS and ENA for SMART.
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• Previous experience with similar position
• This ToR shall be inclusive of any other task specifically assigned by the Project Manager and direct supervisor for what concerns the implementation of the program activities.

Application Closing Date: 2nd July, 2023.

Click here to apply online

Note

• Any late application or incomplete submission will not be considered and thus will be disregarded immediately.
• Applicants shall be reviewed on a rolling basis.
• Only shortlisted applicants will be contacted.
• Female candidates are strongly encouraged to apply.
• Candidates from and or living Sokoto will be prioritised.