Job Openings at EduBulb Consulting

EduBulb Consulting is a consulting company that provides top-notch HR Consulting and Outsourcing services to any organisation.

We are recruiting to fill the following positions below:

1.) Reservation Manager

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a detail-oriented and customer-focused Reservation Manager to oversee our reservation system and ensure seamless booking experiences for our guests.
• He/She will be responsible for managing reservations, handling customer inquiries, and optimizing table turnover to maximize restaurant revenue.
• Strong organizational skills, excellent communication abilities, and a passion for providing exceptional guest service are essential for this role.

Responsibilities

• Manage and maintain the restaurant's reservation system, ensuring accurate and efficient booking processes.
• Handle guest inquiries and reservation requests via phone, email, and in-person.
• Confirm and communicate reservation details with guests, including special requests and dietary restrictions.
• Maintain a database of guest information and preferences for personalized service.
• Coordinate with the floor staff and kitchen to optimize table assignments and ensure smooth service flow.
• Monitor reservation trends and guest preferences to anticipate staffing and inventory needs.
• Implement and enforce reservation policies to manage no-shows and cancellations.
• Provide excellent customer service and resolve guest issues related to reservations.

Requirements

• Previous experience and passion in a similar role within the restaurant or hospitality industry.
• Strong organizational and multitasking skills.
• Knowledge of restaurant operations and seating arrangements.
• Ability to work in a fast-paced environment and handle customer inquiries professionally.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in managing reservation information.
• Availability to work evenings, weekends, and holidays as needed.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@toptalentshr.com cc: edubulbconsulting@gmail.com using the Job Position as the subject of the email.

2.) Bar Supervisor

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a talented and enthusiastic Bar Supervisor to oversee our bar operations and will be responsible for managing the bar staff, creating and executing cocktail menus, and ensuring exceptional beverage service for our guests.
• The ideal candidate should have a passion for mixology.

Responsibilities

• Supervise and mentor bar staff, including bartenders and barbacks.
• Create and update cocktail menus, ensuring a diverse and appealing selection of beverages.
• Ensure the bar area is clean, organized, and well-maintained at all times.
• Develop and maintain relationships with beverage suppliers and distributors.
• Handle customer inquiries, concerns, and special requests related to the bar service.
• Monitor inventory levels and place orders for bar supplies as needed.
• Train staff in proper bartending techniques and customer service standards.
• Enforce responsible alcohol service policies and ensure guest safety.

Requirements

• Previous experience as a bartender and bar supervisor in a high-end establishment.
• Extensive knowledge of cocktails, spirits, wines, and other beverages.
• Attention to detail and a commitment to providing excellent customer service.
• Strong leadership, communication, and organizational skills.
• Ability to create and execute innovative and appealing cocktail menus.
• Availability to work evenings, weekends, and holidays as needed.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@toptalentshr.com cc: edubulbconsulting@gmail.com using the Job Position as the subject of the email.

3.) Floor Supervisor

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate will assist the Floor Manager in managing the front-of-house operations of our fine dining restaurant.
• He/She will be responsible for supervising the restaurant staff, ensuring excellent customer service, and maintaining a positive dining experience for our guests.

Responsibilities

• Assist in training, supervising, and mentoring restaurant staff.
• Monitor and maintain service standards, cleanliness, and overall guest satisfaction.
• Oversee restaurant opening and closing procedures, including cash handling and staff assignments.
• Collaborate with the Floor Manager to implement restaurant policies and procedures.
• Assist in resolving customer complaints and issues to ensure guest satisfaction.
• Handle guest inquiries, concerns, and special requests in a professional manner.
• Coordinate with the kitchen staff to ensure timely and accurate food service.
• Maintain a positive and motivating work environment for staff members.

Requirements

• Previous experience in a supervisory role within the restaurant industry.
• Ability to multitask and work effectively in a high-pressure environment.
• Knowledge of food and beverage operations, including wine and cocktail service.
• Strong leadership and communication skills.
• Availability to work evenings, weekends, and holidays as needed.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@toptalentshr.com cc: edubulbconsulting@gmail.com using the Job Position as the subject of the email.