Job Openings at Everland Hotel & Suites

Everland Hotel & Suites, a new Hotel that provides great comfort at affordable cost, is recruiting suitable candidates to fill the position below:

Job Position: Receptionist

Job Location: Opic, Ogun
Employment Type: Full-time

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments.

Requirements

• Candidates should possess an SSCE / GCE / NECO qualification
• Minimum of 2 years of work experience.
• Candidates must reside within Ikeja, Ojodu, Opic axis.

Job Position: Supervisor

Job Location: Opic, Ogun
Employment Type: Full-time

Job Description

• Overseeing all the hotel operations, ensuring that operations are efficient and profitability is maximised.

Responsibilities

• Supervise all staff members in their duties and encourage or reprimand as necessary
• Ensure the work areas are clean and well maintained
• To monitor staff daily, ensuring that staff delivers the highest standards of customer service at all times.
• Inspect table set ups; check for cleanliness, neatness.
• Follow health and safety regulations.
• Orient and plan work in areas of responsibility, overview and authorize roistering staff within areas of their responsibility.
• Ensure guests are billed and settlement obtained for all services rendered as per the revenue control policy.
• Responsible for the inventory of all service equipment, cutlery, crockery, and glassware
• To bring in ideas that will increase sales.

Skills & Education

• Minimum of OND, HND or Bachelor's Degree
• Conversant with all MS packages
• Strong analytical skills
• Excellent interpersonal and problem-solving skills.

Experience:

• Minimum of two years experience in a similar role.

Method of Application
Interested and qualified candidates should send their CV to: everlandhotelsng@gmail.com using the Job position as the subject of the email.