Job Openings at FBDS Nigeria

FBDS Nigeria - A pioneer and builder of an emerging sector consulting company in Nigeria.

We are recruiting to fill the position below:

Job Position: Social Media Strategist
Job Location: Lekki, Lagos
Employment Type: Full-time

Job Details

• The ideal candidate must be able to develop and implement a comprehensive social media strategy to increase our web traffic and our brand awareness.

Key Responsibilities

• Design and implement social media strategies to increase online presence to improve marketing/sales efforts.
• Manage, create and publish original, high-quality contents
• Administer all company social media accounts ensuring up-to-date contents.
• Liaise with writers and designers to ensure content is informative and appealing
• Collaborate with Marketing and Product development teams to create social ‘buzz’ regarding new product launches
• Facilitate client-company communication (respond to enquiries, get reviews and organize chats and Q&A sessions)
• Prepare weekly and monthly reports on web traffic and ROI
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals via social media to create a strong network

Qualifications

• Minimum of BSc degree in Marketing or relevant field
• Minimum of 2 - 3 years cognate experience as a Social media strategist or Social media manager
• Hands-on experience using social media for brand awareness
• Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
• Understanding of SEO and web traffic metrics
• An ability to identify target audience preferences and build content to meet them
• Familiarity with web design and publishing
• Excellent multitasking skills
• Strong written and verbal communication skills

Salary

• Attractive

Job Position: Client Relationship Personnel
Job Location: Lekki, Lagos
Employment Type: Full-time

Job Details

• The ideal candidate must be able to process requests, prepare correspondences and fulfill client’s needs to ensure client’s satisfaction.

Key Responsibilities

• Prepare product or service reports by collecting and analyzing client’s information
• Cold calling, generate sales leads, and manage both incoming and outgoing calls.
• Recommend potential services to management by collecting client’s information and analyzing customer needs
• Contribute to team effort by accomplishing related results as needed
• Build sustainable relationships of trust through open and interactive communication
• Meet personal/team sales targets and call handling quotas
• Keep records of customer interactions, process customer request and file documents
• Follow communication procedures, guidelines and policies
• Use telephones to reach out to customers and verify request information

Requirements

• Minimum of B.Sc. Degree or its equivalent in relevant field.
• Proven client’s support experience
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiar with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively

Salary

• Attractive

Method of Application
Interested and qualified candidates should send their CV to: hr@fbdsnigeria.com using the Job Title as the subject of the email.