Job Openings at Leatherback

Leatherback is a global digital cross-border payments service provider positioned to transform how treasury solutions are delivered to businesses and individuals in frontier countries. We provide a single access point that empowers individuals and businesses to be truly global. We do this by building best-in-class financial, payment, and commerce solutions that remove barriers to global growth and mobility for all citizens of the world.

We are recruiting to fill the following positions below:

1.) Application Support Engineer

Job Location: Victoria Island, Lagos
Job Type: Full time

Responsibilities

• Troubleshooting of Applications related issues.
• Second Level Support, escalation to respective integrated teams & follow-up for prompt resolution.
• Re-direct all wrongly routed emails to the right teams for prompt resolution.
• Address all user complaints from customers within SLA.
• Generate and analyses trends, successes, and failure rates on all related applications for performance evaluation and to provide recommendations in area needed to aid continuous improvement of the applications.
• Provision of technical resource for application Support and integration projects (LAAS)
• Incident reporting, monitoring, tracking and resolution.
• Conclusively resolve all emails, enquiries and complaints received from customer support or user support team.
• Escalate issues to frontend or backend engineering team when need arises.
• Fetching of application logs, analyze and resolve issues and/or escalate as appropriate.

Qualifications / Experience

• Candidates should possess relevant qualifications and work experience.
• Good analytical and problem-solving knowledge.
• Comprehensive experience of managing daily service support of applications and its Infrastructures.
• Highly self-motivated and directed.
• Keen attention to details.
• Proven analytical and problem-solving skills.
• Ability to effectively prioritize and execute tasks in a timely manner.
• Strong customer service orientation.
• Experience working in a team-oriented and collaborative environment.
• Strong technical documentation skills.
• Good written and oral communication skills.
• Good interpersonal skills.
• Ability to present ideas in a user-friendly language.
• Excellent usage of all collaborative tools (Slack,Gmail, Google meet etc.).

Click here to apply online

2.) Finance Officer

Job Location: Victoria Island, Lagos
Job Type: Full time

Responsibilities

• Financial Reporting: Assists the preparation of financial statements, ensuring compliance with International Financial Reporting Standards (IFRS).
• IFRS Compliance: Stay up-to-date with changes in IFRS regulations and ensure the organization's financial practices are in line with these standards.
• Budgeting and Forecasting: Assist in the development of budgets and financial forecasts, providing analysis and recommendations to management.
• Financial Analysis: Conduct financial analysis to support decision-making processes, including variance analysis and trend identification.
• Audit Preparation: Prepare financial documents and schedules for internal and external audits, ensuring compliance with regulatory requirements.
• Cash Management: Monitor cash flow and liquidity, recommending strategies to optimize cash resources and minimize risks.
• Financial Controls: Establish and maintain internal controls to safeguard company assets and ensure accuracy of financial data.
• Tax Compliance: Assist in tax planning and compliance activities, ensuring adherence to tax laws and regulations.
• Financial Systems: Utilize financial software and systems to maintain accurate records and streamline financial processes.

Qualifications / Experience

• Bachelor's Degree in Finance, Accounting, or related field. 
• A 2 - year hands -on experience is the threshold. 5 years of would be optimal
• Proficiency in financial software and systems, with advanced Excel skills.
• Excellent analytical and problem-solving abilities.
• Certification is an added advantage.
• Strong attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience from a big 4 will be an added advantage.

Click here to apply online

3.) Data Analyst & Power BI Developer

Job Location: Victoria Island, Lagos
Job Type: Full time

Responsibilities

• Using automated tools to extract data from primary and secondary sources
• Removing corrupted data and fixing coding errors and related problems
• Developing and maintaining databases, data systems – reorganizing data in a readable format
• Assigning numerical value to essential business functions so that business performance can be assessed and compared over periods of time.
• Analyzing local, national, and global trends that impact both the organization and the industry
• Preparing reports for the management stating trends, patterns, and predictions using relevant data
• Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
• Performing analysis to assess quality and meaning of data
• Filter Data by reviewing reports and performance indicators to identify and correct code problems
• Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction
• Build robust dashboards using Power BI to provide meaningful insights into the business data.
• Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.

Education and Experience

• Bachelor's Degree in Computer Science, Information Technology, Information Systems, or similar.
• Applicable professional qualification, such as Microsoft, Google etc.
• At least three years of experience in a similar role.
• Extensive experience with Database management business intelligence and reporting.
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

Click here to apply online