Job Openings at MainOne Cable

MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.

MainOne Cable's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the following positions below:

1.) Cloud Network & Security Engineer

Job Location: Lagos
Job Type: Permanent
Department: Technical

Responsibilities

• We are seeking new talent to join our Cloud/Managed Service team. So, if you are a trained, motivated Network/Security Engineer with Cloud/Virtualization experience and are interested in a career delivering innovative solutions to our growing client base, then this is your ideal opportunity!

The specific responsibilities shall include to:

• You will work with diverse technologies on a team of highly skilled System Engineers responsible for the end-to-end ownership of the deployment, sustainability, performance, tuning, security and day-to-day operations of our cloud network and security infrastructure.
• You will build tools and automation to eliminate manual operations and craft repeatable processes, thereby maintaining a highly available infrastructure. You will be responsible for performing changes to maintain the reliability of the network as it grows.
• This is a mix of engineering and operations role with strong customer focus for a global, world-class IaaS provider operating 24x7x365. Comply with support processes and procedures to ensure customer satisfaction and service level objectives (SLO) are met.
• Provide level 2 technical support for cloud customer complaints Identify, recommend and implement potential improvements to service efficiency. Ensure quality, up-to-date documentation exists for all services provisioned.

Qualifications, Skills & Competencies
Qualifications:

• Bachelor's Degree in Computer Sciences, Information Management or related Engineering field is preferred
• Minimum of 4 years of experience working as Network and Security Administration/Engineer.
• Minimum of 2 years of experience working with Virtualization and Cloud Technology CCNP Certification is required, Microsoft and AWS certification will be an added advantage.

Skills & Competencies:

• Experience working with large-scale networks. Experience working with Linux/Windows Operating System.
• Experience with virtualization and Cloud technologies Excellent network latency analysis, performance monitoring, and troubleshooting skills Assist in development of network device hardening standards Good automation scripting ability (Bash/Shell, Python, PowerShell) Experience with Ethernet and IP networking fundamentals and extensive experience in the application of IP protocols.
• Knowledge and experience with major Internet routing protocols, network hardware and packet forwarding architectures.
• Configure/Install and manage various network security devices, features and technologies: Intrusion Detection/Prevention systems, Network Access control solutions, Web filtering solutions, Network packet brokers, network traffic visibility solution

Demands of the Job:

• Prioritizing skills Troubleshooting skills Problem-solving skills Ability to take ownership Ability to work under pressure

Click here to apply online

2.) Manager, Product Development

Job Location: Lagos
Job Type: Permanent
Department: Technical

Responsibilities

• Person will be responsible for managing Products for Carrier Services, Equinix Collocation services sold under MainOne Portfolio and Interconnect Services.
• Carrier Services will include Wholesale, Enterprise and SME/SOHO services but will exclude Cloud Services. 

Product Development & Performance:

• Launch new products and optimize existing ones to achieve financial targets. Manage the product development process, from opportunity assessment to launch, ensuring timely execution and alignment with objectives.
• Develop and secure necessary approvals for concept documents, service descriptions, marketing collateral, and project plans.
• Provide product sales forecasts, capacity utilization insights, and demand projections for informed decision-making. Conduct monthly/quarterly product performance reviews and share results, insights and recommendations with management.
• Complete detailed briefs for Marcoms, outlining product marketing requests and strategies.
• Collaborate with Marcoms to develop go-to-market plans and communication strategies for product launches Coordinate meetings with stakeholders to discuss and address product issues.
• Provide weekly and monthly reports to management on product pipeline status, marketing activities, and performance. 
• Conduct quarterly reviews of the product lifecycle, determining retention, enhancement, or withdrawal strategies as needed.

Market Intelligence & Analysis:

• Conduct market scans to identify trends and opportunities for new product development based on evolving customer needs.
• Oversee the product innovation process to keep MainOne at the forefront of new market opportunities.
• Manage the product roadmap to ensure a constant influx of new products that meet customer needs.

Engagement & Support with Sales/Marketing Team:

• Collaborate with the Sales team to identify opportunities for upselling and cross-selling products to new and existing customers.
• Track product complaints, bugs, and defects, ensuring timely resolution and customer satisfaction.
• Involve customers in proof of concept and prototype testing for new products.
• Set up recurring meetings with sales/marketing teams to review the product pipeline, marketing activities, and sales requirements/issues.
• Foster a culture of collaboration among internal stakeholders to drive product performance and adoption by customers

Product Pricing:

• Work with the Pricing Team to determine competitive and profitable price books for all products.
• Provide margin analysis to justify price discount requests from Sales and conduct regular price review exercises for the customer base.
• Monitor Product Input Cost and give inputs to Pricing Team for pricing adjustments if Product profitability is impacted. 

Partner Management:

• Manage relationships with 3rd party partners to maximize benefits and value for MainOne.
• Responsible for management of AMSIX platform and partnership with AMSIX. 

Qualifications, Skills & Competencies

• Bachelor's Degree in Engineering, Computer Science or Information and Communication Technology
• At least 7 years of experience in Telecom or the ICT industry with 3 – 4 years of experience in product development
• Proven experience as a Product Manager or similar role in the technology or data centre industry.
• Strong analytical and strategic thinking skills with a track record of driving product performance and revenue growth.
• Excellent communication and interpersonal abilities to collaborate effectively with cross-functional teams and stakeholders.
• In-depth knowledge of telecom, data centre products, market trends, and customer needs.
• Proficiency in project management tools and software.
• Ability to travel as needed for customer engagements and industry events.
• Certification in Product Management (e.g., Pragmatic Marketing Certified, Certified Scrum Product Owner) is a plus.

Demands of the Job:

• Excellent organizational skills
• Strong project and self-management skills and ability to multi-task with result-oriented approach. 
• Passion to understand the market needs and find innovative solutions to them.• Well-informed of the market competitive structure, industry practices and regulation.
• Strong analytical and problem solving skills; ability to identify root cause and develop solutions
• Ability to follow a prescriptive design process and to work within the allotted project time limits
• Possess a unique blend of business and technical savvy; able to identify trends and create relevant products.
• Demonstrate good attention to detail and results oriented; demonstrated track record of proactively establishing and following through on commitments.
• Strong presentation and communication skills and the ability to translate technical concepts to field sales teams, technical and non-technical customers, and C-level client contact.

Click here to apply online

3.) Pricing Supervisor

Job Location: Lagos
Job Type: Permanent
Department: Finance
 

Responsibilities

• Provide pricing/margin analysis and decision support across West Africa (Nigeria, Ghana and Cote D’Ivoire) towards achieving target GP and EBITDA margin
• Coordinate profitability of relevant sales contracts to ensure aggregate weighted price erosion does not exceed budget
• Support the quarterly price review initiative by driving the market intelligence gathering monthly and quarterly
• Maintain daily tracker/pricing report for all pricing proposals issued and update pricing database weekly
• Monitor exchange rate daily movement and advise relevant teams for customer facing transactions (billing, technical sales e.t.c)
• Perform costing approval of all standard and complex connectivity solutions on Salesforce
• Perform costing approval of all standard and complex cloud solutions on Salesforce
• Perform costing approval of all standard colocation solutions on Salesforce
• Ensure daily update of rates tables for the connectivity pricing tool on Salesforce
• Support the pricing function with innovation, intelligence and new perspectives

Qualifications, Skills & Competencies

• Bachelor’s Degree in Economics/Finance/Accounting or any numerate course
• Five (5) years of relevant experience in commercial management, pricing, financial planning or bid management role with at least two (2) years’ experience in a supervisory role

Demands of the Job

• Proficiency in MS Office Applications (Skilled in basic and intermediate excel formula)
• Working knowledge of Salesforce
• Knowledge in financial analysis and scenario based decision support
• Good attention to details.

Click here to apply online