Job Openings at Marco Polo Cuisine Limited

Marco Polo Cuisine Limited - We operate Chinese Restaurant with the best of oriental and ambiance, (Waterfront Restaurant).

We are recruiting to fill the following positions below:

1.) Customer Service Representative

Job Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• We are looking to hire an experienced and competent Customer Representative.
• Responsibilities include greeting and serving customers, taking orders, providing detailed information on menus, multi-tasking various front-of-the-house duties, helping customers with complaints and questions and giving customers information about products and services.

Job Responsibilities

• Providing excellent wait service to ensure satisfaction
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons
• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Up-sell additional products when appropriate
• Communicate order details to the Kitchen Staff
• Provide excellent customer service to guests.

Job Requirements

•  Interested candidates should possess a Bachelor`s Degree in any relevant field
• Proven work experience
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit.

Application Closing Date: 30th December, 2024.

Method of Application
Interested and qualified candidates should send their Application to: olayemi.oguntoye-hr@kingfisherafrica.com using the Job Position as the subject of the mail.

2.) Executive Chef / Kitchen Manager

Job Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Hiring new staff and providing training to facilitate quick acclimation
• Working with the Head Chef to develop and maintain the restaurant menu
• Manage kitchen staff and coordinate food orders
• Supervise food prep and cooking
• Check food plating and temperature
• Establish portion sizes
• Train kitchen staff on prep work and food plating techniques
• Maintain sanitation and safety standards in the kitchen area
• Developing unique and cuisine-appropriate menus
• Collaborating with the Restaurant Manager to set item prices
• Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations
• Assisting and directing kitchen staff in meal preparation, creation, plating and delivery.

Qualifications

• Interested candidates should possess a Bachelor's Degree or HND with 5 years experience.

Application Closing Date: 30th December, 2024.

Method of Application
Interested and qualified candidates should send their Applications to: olayemi.oguntoye-hr@kingfisherafrica.com using the Job Position as the subject of the mail.

3.) Restaurant Lounge & Bar Manager

Job Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Train, supervise, direct, coach, counsel, and evaluate staff in the bar and lounge
• Assign and instruct bar and lounge staff in details of work.
• Manage and supervise the lounge staff to ensure a seamless service experience
• Oversee the daily operations of the bar, including inventory management, staff scheduling, and customer service.
• Monitor and maintain the quality of beverages and food served at the bar.
• Deliver superior guest services, ensuring excellent customer experiences
• Coordinate with kitchen staff to ensure timely and quality food service
• Ensure compliance with all local, state, and federal laws and regulations regarding alcohol service and sales.

Application Closing Date: 30th November, 2024.

Method of Application
Interested and qualified candidates should send their CV to: olayemi.oguntoye-hr@kingfisherafrica.com using the Job Position as the subject of the mail.