Job Openings at NatnudO

NatnudO has been revolutionizing the poultry industry for over 10 years. We are committed to meeting and exceeding the Nigerian market’s demand for high-quality animal protein. We provide a full range of high-quality, tasty animal protein products to satisfy our growing market. Our products offer great value for money while strictly following global best practices for food processing.

We maintain a high level of organizational excellence in all aspects of our business, from production to distribution, until the products get to our esteemed consumers. Every product is carefully processed and packaged according to the highest global health standards. All our products are NAFDAC and SON certified. natnudO Foods is growing to provide a diverse range of protein products for all our customers.

We are recruiting to fill the following positions below:

1.) Retail Store Officer (Lekki Store)

Job Location: Lekki, Lagos
Employment Type: Full-time

Job Purpose

• Managing the day-to-day activities of the retail store, ensuring exceptional customer service, maintaining inventory accuracy, and coordinating with internal and external stakeholders to maximize store performance and revenue

Roles and Responsibilities
Retail Store Operations:

• Oversee the overall operations of the retail store, including opening and closing procedures, cash handling, and ensuring a clean and organized store environment.
• Ensure compliance with company policies, procedures, and standards to provide a positive and consistent customer experience.
• Monitor and evaluate store performance metrics, such as sales, customer satisfaction, and employee productivity, and implement strategies for improvement.

Customer Service Excellence:

• Deliver exceptional customer service by assisting customers, providing product information, answering inquiries, and resolving complaints in a professional and timely manner.
• Train and motivate store staff to deliver high-quality customer service, ensuring that customer needs are met and exceeded.
• Foster a customer-centric culture within the store, encouraging a positive and welcoming atmosphere for customers.
• Working CSC team and online rep to service e-commerce orders
• Maintain good customer relations at all times
• Manage retail e-commerce & walk-in customer order processing activities timely without errors

Inventory Management:

• Manage inventory levels and ensure accurate stock control through regular stock checks, monitoring stock movement, and coordinating with the warehouse and logistics teams.
• Implement inventory management systems and procedures to optimize stock availability, minimize stock discrepancies, and prevent stockouts or overstocks.
• Conduct regular inventory audits and collaborate with the Finance department to reconcile stock records and identify discrepancies.

Store Reporting and Communication:

• Prepare regular sales reports, inventory reports, and other operational reports as required by the management.
• Communicate effectively with the management team, providing updates on store performance, sales trends, customer feedback, and operational challenges.
• Collaborate with cross-functional teams, including Marketing, Operations, and Finance, to ensure alignment and efficient store operations.

Health and Safety Compliance:

• Ensure compliance with health and safety regulations, including proper handling and storage of products, adherence to food safety standards, and maintenance of a clean and safe working environment.
• Implement and enforce health and safety policies and procedures, conducting regular safety inspections, and addressing any identified hazards or risks.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Accounting or a related field is preferred.
• Proven experience (2+ years) in retail operations, preferably in the food or similar industry.
• Strong understanding of retail store operations, including sales, customer service, inventory management, and merchandising

Required Skills and Competencies:

• Excellent interpersonal and communication skills to interact effectively with customers, staff, and stakeholders.
• Sales-driven mindset with a track record of achieving and exceeding sales targets.
• Proficiency in using retail point-of-sale (POS) systems, inventory management software, and Microsoft Office Suite.
• Ability to manage multiple responsibilities to completion with tight timelines
• Business planning and analysis
• Strong communication (verbal and written) skills
• People and time management
• Report writing and presentation
• Protection of Confidential Information
• Good negotiation skills.
• Excellent relationship management skills
• Problem-solving ability
• Lateral thinking skills.

Expected Behavioral Competencies:

• Resourcefulness
• Dependability
• Passion
• Integrity
• Promptness
• Accountability
• Image/brand representation of the company.

Application Closing Date: 15th December, 2024.

Method of Application
Interested and qualified candidates should send their Applications to: vacancies@afshltd.com using the Job Position as the subject of the email.

2.) Maintenance Officer

Job Location: Benin, Edo
Employment Type: Full-time

Job Description

• This role is responsible for the testing, monitoring, installation and troubleshooting as well as technical support for all reactive and preventive repairs and maintenance work in the Abattoir.
• It is also responsible for ensuring the maintenance of the organization critical asset and development of both preventive and reactive maintenance to keep the Abattoir facilities constantly up and running.

Responsibilities

• Responsible for the maintenance and repairing of production equipment such as Machine and Boilers.
• Responsible for troubleshooting mechanical faults and issues in the production floor.
• Coduct periodic data analysis to assess the performance of machine within the Abattoir.
• Complies with all the company safety regulations at all time within the Abattoir.
• Keeping maintenance log and writing of shifting reports as and when due.
• Maintain adequate stock level of spare parts for the Abattoir for reactive and preventive maintenance.
• Inspecting production equipment to ensure proper operation of the Abattoir and safety of personnel.
• Communicating with and supporting engineers.
• This role reports to the snr. maintenance lead.
• Responsible for documenting machine safety and maintenance issues for escalation.
• Responsible for the preparation of weekly and monthly reports and as and when required.
• Performs other related duties as assigned by management.

Qualifications

• B.Sc / HND Engineering
• Minimum of 3-5 years of relevant maintenance experiencein the cold chain sector.
• Trade Tests l—lll
• Knowledge of how to repair blast freezers and coldrooms
• Ability to manage multiple responsibilities to completion with tight timelines
• Preventive maintenance and vendor management skills.
• Report writing and presentation
• Possesses leadership skills
• Ability to diagnose and troubleshoot machinery
• Preventive and reactive maintenance and vendor management.
• Sound interpersonal communication skills
• Possess problem-solving kow how knowledge
• Analytical mindset.
• Technical know-how skills
• Excellent people management skills
• Problem-solving ability

Expected Behavioral Competencies:

• Resourcefulness in handling challenges.
• Dependability in fulfilling responsibilities.
• Hardwork and resourcefulness.
• Accountability for actions and decisions.
• Representing the company's image and brand positively.

Application Closing Date: 15th December, 2024.

Method of Application
Interested and qualified candidates should send their CV to: beninabbatiorvacancies@afshltd.com using the Job Position as the subject of the mail

3.) Store Manager

Job Location: Lagos

Overview

• We are seeking a highly motivated and experienced Store Manager to oversee daily operations at our pet store located in Lekki. The ideal candidate will be passionate about animals, possess strong leadership skills, and have a proven track record of managing retail operations. The Store
• Manager will ensure that both pets and customers receive the highest level of service while maintaining a profitable and smoothly run store.

Key Responsibilities
Store Operations:

• Oversee daily operations, including opening and closing procedures, inventory management, and cash handling.
• Ensure the store is always clean, organized, and well-stocked with products.
• Monitor and maintain stock levels, place orders for new inventory, and ensure timely restocking.
• Develop and implement standard operating procedures to ensure the store runs efficiently.

Customer Service:

• Provide exceptional customer service by assisting customers with product selection, answering questions, and resolving any complaints or issues.
• Train staff to provide excellent customer service and ensure all team members are knowledgeable about pets and pet products.
• Handle customer inquiries related to pet care, services, and products.
• Foster a welcoming and helpful store environment.

Staff Management:

• Manage store staff, including creating work schedules and overseeing performance.
• Conduct regular staff meetings to address store operations, customer service standards, and sales goals.
• Motivate and coach the team to meet or exceed sales targets and deliver top-notch service.

Sales and Marketing:

• Develop strategies to increase store traffic, boost sales, and attract new customers.
• Track sales performance and analyze data to identify opportunities for improvement.
• Collaborate with the team to create promotions, in-store events, and special offers to engage customers and drive revenue.

Financial Management:

• Monitor store expenses and ensure that they are within budget.
• Handle daily cash reconciliation, bank deposits, and financial reporting.

Animal Welfare:

• Ensure that all animals in the store are treated with care and compassion, including maintaining clean habitats, feeding schedules, and veterinary checks.
• Implement policies to ensure the health and well-being of all animals, adhering to local and international standards for pet care.

Compliance and Safety:

• Ensure that the store is in compliance with local regulations and industry standards, including pet care guidelines, health and safety, and retail laws.
• Conduct regular safety audits and ensure that both staff and customers are aware of safety protocols.

Qualifications

• Minimum of 3-5 years of retail management experience, preferably in a pet store or a similar environment.
• Knowledge of pet care and products, including pet food, accessories, and live animal management, is highly preferred.
• Proven ability to lead and manage a team in a fast-paced environment.
• Strong understanding of inventory management, sales analysis, and financial reporting.
• Proficient in using point-of-sale (POS) systems and other retail management software.
• Must reside within or around Lekki, Lagos.
• A passion for animals and a commitment to their care and well-being.

Key Skills and Competencies:

• Leadership and Management: Ability to lead and motivate a team, manage multiple tasks, and make decisions confidently.
• Customer Service: Strong interpersonal skills and a passion for delivering exceptional customer service.
• Sales-Oriented: Ability to drive sales, meet targets, and implement effective marketing strategies.
• Organizational Skills: Excellent organizational abilities, including inventory management and scheduling.
• Communication: Strong verbal and written communication skills to interact with staff, customers, and suppliers.
• Problem-Solving: Capable of handling customer concerns and operational challenges in a calm, efficient manner.

Application Closing Date: 30th November, 2024.

Method of Application
Interested and qualified candidates should send their CVs to apply@b-meson.com.ng using the Job Position as the subject of the email