Job Openings at OBOR Logistics Nigeria Limited

OBOR Logistics Nigeria Limited, a Logistics company majorly in import and export operations, is recruiting to fill the following positions below:

1.) Field Operations Officer

Job Location: Apapa, Lagos
Employment Type: Full-time

Responsibilities
A field operations officer will be responsible for a variety of tasks, including:

• Operations: Managing day-to-day field operations and liaising with customs officers
• Communication: Serving as the main point of contact for field offices and working closely with the field operations manager
• Collaboration: Working independently and effectively across borders and cultures
• Formulating strategy
• Improving performance
• Securing compliance
• Mentoring team members
• Increasing customer service quality
• Implementing best practices
• Communicating with management teams

Requirements

• A degree in a related field, such as business management, or economics, and experience in the field.
• Excellent communication skills are critical, as they must be able to effectively explain their decisions and plans to their team and other stakeholders.
• Analytical skills are essential, as they must be able to effectively evaluate data and determine where changes to operations may be necessary.
• Problem-solving skills are necessary to ensure any issues that arise are handled quickly and efficiently.

Method of Application
Interested and qualified candidates should send theirCV to: oborlogistics9@gmail.com using the Job Position as the subject of the mail.

2.) Customer Service Officer

Job Location: Apapa, Lagos
Employment Type: Full-time

Responsibilities

• Provide consistent, high quality customer service to customers who are value long term relationships and buy customized processes and solutions
• Be the first point of contact for all queries and will be responsible for booking, planning of Shipments as per customer SOP, resolution of customer queries, service issues as well as follow –up on outstanding
• Be responsible for preparing & sending the P.O. to the Customer and as well as the proactive and appropriate resolution of issues related to P.O. & Booking management
• Maintaining customer retention and identifying cross sell/up sell opportunities.
• Booking and Planning with vendors/ shippers.
• Query Resolution with shippers/ Customers/ Key Account Managers- ensure timely resolution and response to customers. • Follow up on the Outstanding bookings & query resolution.
• Service delivery wins.
• Work with the KAMs/ Commercial team to establish and strengthen customer relationships.
• Manage stakeholders for efficient process.

Requirements

• Male or Female
• 3-5 years of experience and understanding of logistics field
• Bachelor degree in Logistics or related field
• Good command of English
• Effective communication skills and the ability to handle multiple tasks all with an attention to details.
• Strong negotiation skills very important
• Analytical thinking and senses of urgency.

Method of Application
Interested and qualified candidates should send theirCV to: oborlogistics9@gmail.com using the Job Position as the subject of the mail.

3.) Export Operations Officer

Job Location: Apapa, Lagos
Employment Type: Full-time

Responsibilities
An Export Operations Officer responsibilities include:

• Export documentation: Producing, reviewing, and distributing import and export documentation
• Customer service: Providing customer service via email, telephone, and other communication methods
• Compliance: Ensuring compliance with export laws and regulations
• Inventory management: Monitoring and managing inventory levels
• Supply chain management: Optimizing supply chain operations
• Contract management: Negotiating and managing contracts with third-party logistics providers
• Performance metrics: Analyzing and reporting on operational performance metrics
• Customer service levels: Monitoring customer service levels and taking corrective action as necessary
• Cost reduction: Developing and implementing strategies to reduce cost
• Liaising with carriers and freight forwarders
• Coordinating with sales and purchasing teams
• Coordinating with finance and accounting departments
• Assisting with customs clearance procedures
• Maintaining accurate records of import and export transactions

Requirements

• Proven work experience as Operations personnel in a Shipping and Logistics Firm.
• Excellent use of MS Advanced Excel
• Knowledge of organizational effectiveness and operations management.
• Experience budgeting and forecasting.
• Familiarity with business and financial principles.
• Excellent communication skills.

Method of Application
Interested and qualified candidates should send theirCV to: oborlogistics9@gmail.com using the Job Position as the subject of the mail.