Job Openings at Smash Technology

Smash Technology is a tech group of companies focused on employing technology to service its clients locally and globally. Initially, the brand focused on Transport Investment across the country and beyond before pivoting into other viable sectors such as E-hailing, E-commerce, Food delivery, Booking platform, Virtual Office platforms, Travels, Real Estate, Social Networking among others. Smash Technology is a combination of almost a decade of visionary leadership, hard work, and dedication from many experienced and committed men and women who are aligned with the core purpose and goal of the brand.

We are recruiting to fill the following positions below:

1.) Legal and Compliance Officer

Job Location: Gwarinpa, Abuja (FCT)
Employment Type: Full-time

Job Description

• The job responsibilities of a Legal and Compliance Officer generally include ensuring that a company or organization operates within the bounds of applicable laws, regulations, and internal policies.
• They play a crucial role in managing legal risks and ensuring compliance with all relevant laws and standards. Below are some of their key responsibilities:

Responsibilities
Legal Advice and Guidance:

• Provide legal advice to senior management and departments on various legal issues.
• Draft, review, and interpret contracts, agreements, and other legal documents.
• Advise on regulatory and legislative changes that could impact the business.

Regulatory Compliance:

• Monitor changes in laws and regulations that may affect the company.
• Develop and implement policies and procedures to ensure compliance with legal and regulatory requirements.
• Conduct regular audits and risk assessments to identify areas of non-compliance.

Risk Management:

• Identify and assess potential legal risks to the business.
• Develop strategies for mitigating risks, including compliance training for employees.
• Work closely with other departments to manage and resolve legal and compliance-related issues.

Training and Awareness:

• Design and conduct training programs on legal and compliance issues for employees.
• Promote awareness of legal and regulatory responsibilities across the organization.

Internal Investigations and Reporting:

• Investigate potential violations of laws, regulations, or company policies.
• Prepare reports on the outcomes of investigations and recommend corrective actions.
• Cooperate with regulatory authorities or law enforcement when required.

Contract Management:

• Review and negotiate contracts, agreements, and other legal documents.
• Maintain and organize a system for contract tracking and compliance.
• Ensure that contracts comply with applicable laws and internal policies.

Dispute Resolution:

• Assist in resolving disputes, including arbitration, litigation, or mediation, when necessary.
• Represent the company in legal proceedings, when required, or manage external legal counsel.

Corporate Governance:

• Ensure that the company adheres to corporate governance principles.
• Advise the board of directors and other senior officials on legal and compliance matters.
• Oversee the company’s ethical standards and code of conduct.

Reporting to Regulatory Bodies:

• Ensure timely and accurate reporting to regulatory agencies as required by law.
• Prepare and file necessary reports with government bodies.

Collaboration with External Legal Counsel:

• Work with external law firms and legal consultants to handle specific legal issues.
• Coordinate with external counsel in litigation, regulatory matters, and compliance audits.

Requirements

• Candidates should possess Bachelor's Degrees in Law (BL / LLB / JD) with 5 - 10 years of relevant work experience.

Application Closing Date: 8th April, 2025

Method of Application
Interested and qualified candidates should send their CV to: admin@smashtechgroup.com using the Job Position as the subject of the mail.

2.) General Manager

Job Location: Gwarinpa, Abuja (FCT)
Employment Type: Full-time

Job Description

• A General Manager (GM) is a senior executive responsible for overseeing and managing the daily operations and overall performance of a company or a specific division within a company. 

• The GM plays a pivotal role in ensuring that business operations align with the company’s goals and objectives.

Responsibilities
Strategic Planning & Leadership:

• Develop and implement business strategies to ensure the company meets its short-term and long-term objectives.
• Lead and direct departmental heads, ensuring alignment with company goals.
• Act as a key decision-maker for major business operations, including budgeting, resource allocation, and overall company direction.

Operational Oversight:

• Oversee the day-to-day operations of the company or a specific department.
• Ensure that processes, systems, and employees are working efficiently and productively.
• Monitor key performance indicators (KPIs) to evaluate the company’s performance and identify areas for improvement.

Financial Management:

• Manage the budget, including allocating resources to departments or projects.
• Monitor and control financial performance, including profit margins, costs, and revenues.
• Develop financial forecasts and work closely with the finance department to ensure financial goals are met.

Staff Management & Development:

• Hire, train, and retain top talent within the organization.
• Provide leadership and mentorship to employees, ensuring a productive work environment.
• Set clear performance expectations and manage employee performance through regular feedback, reviews, and professional development.

Customer Relations & Satisfaction:

• Ensure high levels of customer satisfaction by overseeing customer service standards and implementing strategies to meet customer needs.
• Develop and maintain strong relationships with clients, partners, and key stakeholders.

Sales and Marketing:

• Oversee sales and marketing strategies, ensuring they align with the company’s objectives.
• Monitor sales performance and develop initiatives to increase revenue and market share.
• Drive business development efforts and identify new market opportunities.

Risk Management & Compliance:

• Ensure the company is operating within legal and regulatory guidelines.
• Identify potential risks to the business and implement strategies to mitigate those risks.
• Oversee compliance with industry standards, safety regulations, and other relevant guidelines.

Communication & Reporting:

• Regularly report to the board of directors or higher-level executives on company performance.
• Communicate the company’s strategic goals and changes to internal stakeholders.
• Foster a transparent and open communication environment across departments.

Innovation & Continuous Improvement:

• Evaluate business processes and systems to identify areas for innovation and improvement.
• Encourage a culture of continuous improvement, looking for opportunities to optimize operational efficiency.

Requirements

• Typically, a Bachelor’s degree in business administration or a related field is required.
• Several years of experience in management, with a track record of successful business operations and leadership.

Skills:

• Leadership: Ability to lead, motivate, and develop teams at all levels.
• Financial Acumen: Strong understanding of financial management, including budgeting and forecasting.
• Problem-Solving: Ability to identify problems, analyze them, and implement solutions.
• Communication: Strong verbal and written communication skills, with the ability to collaborate with internal and external stakeholders.
• Industry Knowledge: In-depth knowledge of the industry and market trends is essential.
• Decision-Making: Ability to make informed, effective decisions with the best interests of the company in mind.

Application Closing Date: 8th April, 2025

Method of Application
Interested and qualified candidates should send their CV to: admin@smashtechgroup.com using the Job Position as the subject of the email.

3.) Branch Operation Manager

Job Location: Surulere, Lagos
Employment Type: Full-time

Job Summary

• This role is ideal for someone with a strong background in operations management, excellent leadership skills, and a passion for driving business success and customer satisfaction.

Key Responsibilities
Branch Operations Management:

• Oversee all operational functions at the branch, ensuring smooth and efficient operations.
• Implement policies and procedures to ensure compliance with company standards and regulatory requirements.
• Monitor and manage branch performance, including service delivery, operational efficiency, and cost control.

Staff Management and Development:

• Lead, supervise, and train branch staff, ensuring they meet performance standards.
• Create a positive work environment, promote teamwork, and resolve employee conflicts.
• Conduct performance evaluations, set goals, and provide coaching for staff development.

Customer Service Excellence:

• Ensure high levels of customer satisfaction by monitoring service quality and resolving customer complaints or issues.
• Develop and implement strategies to improve the customer experience and retain clients.

Financial Management:

• Manage branch financial operations, including budgets, expense control, and revenue generation.
• Monitor financial targets and implement strategies to achieve branch profitability goals.
• Ensure proper cash handling and inventory management.

Compliance and Risk Management:

• Ensure the branch complies with all regulatory requirements, including health and safety standards, banking regulations (if applicable), and internal policies.
• Conduct regular audits to monitor compliance and identify areas for improvement.
• Identify and mitigate potential operational risks.

Operational Reporting:

• Generate and analyze reports related to branch performance, including sales, productivity, customer service, and compliance.
• Provide regular updates to senior management on branch activities and performance.

Process Improvement:

• Identify and implement process improvements to increase operational efficiency and reduce costs.
• Collaborate with other departments or branches to improve overall business performance.

Sales and Business Development:

• Support the branch’s sales and marketing activities, ensuring that branch targets are met.
• Participate in local community events and develop business relationships to increase the branch’s visibility and customer base.

Key Skills and Qualifications

• Bachelor's degree in business administration, management, or a related field (preferred).
• Proven experience in branch operations, management, or a similar role, typically 3-5 years.
• Strong leadership skills and the ability to manage and motivate a team.
• Proficiency in Microsoft Office Suite or other business software (CRM, ERP, etc.).
• Knowledge of industry-specific regulations and standards (e.g., banking, insurance).
• Excellent customer service, communication, and interpersonal skills.
• Ability to analyze data, monitor performance, and develop action plans.
• Strong problem-solving skills and the ability to make decisions under pressure.
• Ability to manage multiple tasks and prioritize effectively.

Working Conditions:

• Full-time position, typically with standard working hours.
• May require occasional travel or after-hours work for special events or emergencies.
• Ability to adapt to a fast-paced environment.

Performance Metrics:

• Achievement of branch revenue and profitability targets.
• Customer satisfaction and service delivery standards.
• Employee performance and retention rates.
• Compliance with regulatory and internal standards.

Application Closing Date: 20th March, 2025.

Method of Application
Interested and qualified candidates should submit their CV to: admin@smashtechgroup.com using the Job Position as the subject of the email.