Job Vacancies at Accor Hotels

Accor Hotel is a French multinational hospitality company that owns, manages, and franchises hotels, resorts, and vacation properties. It is the largest hospitality company in Europe and the sixth-largest hospitality company worldwide.

We are recruiting to fill the following positions below:

1.) Room Attendant

Job Location: Lagos
Job-Category: Rooms
Job Type: Permanent
Job Schedule: Full-Time

Job Description

• You are at the heart of the hotel! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

Responsibilities 
What you will be doing:

• Clean all assigned guestrooms to standard
• Take the initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service

Qualifications

• A proven ability to manage multiple projects and deadlines; works well under pressure
• Previous housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal skills and a love of working as part of a team
• Highly responsible & reliable

Additional Information:

• Experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English and additional languages are a plus

Click here to apply online

2.) Talent and Culture Manager

Job ID: REF31145C
Job Location: Ikeja, Lagos
Job type: Full-time
Category: Talent and Culture

Job Description

• Oversees the administrative activities of payroll, benefits, legal compliance and employment law
• Development of Human Resources and Training budget
• Implements guidelines, policies, and procedures in compliance with company’s vision
• Develop a recruitment/selection strategy
• Encourages the development of employees to achieve their highest potential
• Creates and implements an integration and training strategy that brings efficiency to employee performance
• Supports operations and assists in achieving team member and guest satisfaction goals
• Coaches management on handling and resolving performance issues in the hotel
• Manages and implements the performance appraisal review system
• Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation
• Anticipates and addresses employee relations matters, responds timely to employee inquiries and is proactive in promoting team member satisfaction
• Be an inspiration to all hotel staff to achieve luxury levels of performance
• Interacts in a positive way with other departments to ensure a luxury guest experience
• Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental employees/managers according to company standards
• Effectively communicates with team members
• Evaluate changes and trends in market compensation and makes recommendations
• Measures employee satisfaction through surveys, round tables, and one-on-ones with team members
• Ensures compliance with local health and safety regulations
• Must be an example of the brand standards, and a champion of grooming and appearance guidelines

Qualifications

• HND / Bachelor's Degree in Human Resources Management or in any related field
• Minimum of 3 years of Human Resources management experience within the hospitality sector
• A strong understanding of labour and employment law
• Strong oral and written communication skills
• Ability to train and develop team members
• Ability to work effectively in a team environment and take initiative
• Excellent organizational skills
• Analytical skills
• Computer skills (word processing, spreadsheet, and presentation software).

Click here to apply online

3.) Purchase Agent

Job ID: REF42423N
Job Location: Port Harcourt, Rivers
Job type: Full-time
Category: Procurement

Job Description

• Check purchase requests and obtain quotations at least three quotations in accordance with establishment’s policies & standards.
• Assist all departments in sourcing new suppliers.
• Process purchase orders received from the various departments.
• Process the daily market list as a priority.
• Make sure the delivery of goods is according to delivery date that required in the purchase order and market list.
• Advise the Financial Controller on quotations recommending suppliers offering the most competitive price whilst taking consideration quality, delivery time and consistency of supply.
• Have a good understanding of the type, quality and pricing of all purchase items regularly required by the hotel.
• Following up and ensure that all the outstanding orders are properly delivered and accordingly maintained the communication effectively with users.
• Maintain the tracking procedures for all the process in efficient and traceable manners

Qualifications

• Diploma / Degree in any related field.
• 2 years + related experience preferred with buying/purchasing experience.
• Exposure in handling projects, purchase of packaging materials, machineries, spare parts, facilities & utilities items.
• Fast learner and adaptable on different site conditions.
• Good analytical skill, project leading,  problem solving & communication skill
• Well versed in purchasing techniques and assisting in vendor selection with excellent negotiation skills.
• Positive attitude to learn and take up new challenges.
• Independent and able to work with minimum supervision.
• Required skills: Ms Excel, Google sheet, Google slide, Quickbooks.

Click here to apply online